I didn't get anything in the giveaway either, which pissed me off because I use the app loyally and frequently. I've always been satisfied with my seat location, often surprised by how good they are. But this service fee increase is just ridiculous. I get that they have to compete with all these other discount sites, but the draw has always been that they're the cheapest and now... they're not.
I plan to use the admittedly generous $25 code, but after that, I may not use it as much.