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my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??

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#1

my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??

I would welcome any advice. My brother happened to purchase tickets a week ago Spider-man for Tues, Mar. 15th, which as of two days ago we just found out has now become OPENING NIGHT (needless to say, we were thrilled). Now he just received an email from Ticketmaster stating: "Attention ticket holder! We just learned that your upcoming event has been canceled:
Spider-Man Turn Off The Dark
Foxwoods Theatre
Tuesday, March 15th at 8PM"

with options for swapping or a refund. This is outrageous! Does anyone with experience with their policies know if they can get away with this? (I presume they're trying to free up blocks of seats now that this night has become important for "important people", etc.!!)

Thanks for any help -
- robjohn
#6

my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??

Actually...it has been. YOUR tix were for the 8pm performance of Spiderman. Opening nights begin much earlier so that there is time for parties afterwards. The show will likely NOW begin at 6:30.

EVERYONE that held tickets for that evening is in the same boat as you. Does it suck? Certainly, is it legal? Certainly. You have no recourse.
If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
#8

my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??

Of course....there is no guarantee that 3/15 will be Opening night either...not at this rate.
If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
#9

my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??

True my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??...Actually, we have an ultimately happy outcome (under the circumstances) - my family just spent a couple of hours on the phone with Amex and Ticketmaster and managed to get the 3 remaining orch. seats for the day-after's 2 pm matinee (!)...thanks to everyone for their input!
Robjohn
#12

my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??

Hey, we're just happy to have gotten seats while my family is still in town! (that was the only possible alternate date/time besides our original opening night tickets, and there were just 3 orchestra seats left my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??)...But I hear you and it should be interesting...
Best -
- robjohn
#13

my Spider-man opening night tickets (Mar 15) CANCELLED by Ticketmaster??

In the instance that a patron visited the Foxwoods Theatre and paid cash for their ticket, how would they be notified that the performance they were to attend has been canceled? I seem to recall that when THE SEAGULL changed it's opening night date, the show did not change it's 8 PM curtain time nor refund tickets previously purchased for this reason. Sitting through a three hour play plus an opening night party late into the early morning hours after a full day of work, a joy!

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