they suck. I was supposed to be on a non-stop deom detroit to San Fran.....a non-stop that ended up going from Detroit to DC, then to Dallas, then they switched us to American from Dallas to SFO.......
After that I did not fly them for 5 years, until this past year, and they were fine. (It was afree ticket)
They are my least favorite airline
Theya re also the airline that had the issue about three years ago where people were not allowed off the planes due to snow (so they said) and people were stuck on the planes on the tarmac for hours......an ungodly amount of hours, ran out of food, water, and toilets plugged up.
From DTE to New York, you are probably fine, but for anything longer I would not fly them.
Luggagewise they were fine
It is ridiculous to set a detective story in New York City. New York City is itself a detective story...
AGATHA CHRISTIE, Life magazine, May 14, 1956