Stupid Customers You've Had? — Page 5

I'm not sure this is considered "stupid"...

I worked as a cashier at Sesame Place (amusement park). Toward the end of the season, a women came in and asked if she could get a discount because it was the end of the season.

As much as I could have said, I simply said no.

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I have many ****ty customers. Of course, I work in retail, so it's to be expected. ^_^ I'm never anything less than polite and helpful with all of them so if they're copping attitude, it's because of who they are and not because I've done something to cause them to behave that way.

Let's see if I've blogged about any real special cases lately...

Ah, here's one! A BRILLIANT woman the other day wanted a refund and brought back the books and her receipt. Naturally, she had torn her receipt in half, so I could see that she had bought the books she was bringing back, but I couldn't see when she bought them (was it inside our 21 day return period or not?) or how she had paid (we have to refund them in kind; it's a legal requirement when it comes to cards, I think). I explained this several times, she got very patronising and hostile, so I said (mentally) "I'm not paid enough to deal with this" and gave her vouchers. I wasn't meant to, but she was getting pretty rude and the company still has her money in the long run, so I defy management to disagree with my decision.

I actually had two days in a row of amazing wonderful (that's sarcasm, guys ) customers. The best customer I had in that two day period was the small child who vomited all over the floor. At least he wasn't verbally abusing me as he did so. ^_^

Oh, and it's a bookshop I work in. We don't mind people coming in and saying "I'm looking for a book; I have no title or author, but it's about...", as long as they have no unrealistic expectations. It's worth a try, we may know the answer. And if we don't, most people are quite understanding about the fact it was a long shot. But if you know NOTHING about the book, please don't get shirty if we can't help. ^_^

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Updated On: 6/24/07 at 04:50 PM

If I were your dad I wouldn't have been able to help myself and would have said "Sorry, I'm training the library staff not to take IOUs from strangers."

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