Stupid Customers You've Had?
Stupid Customers You've Had?
re: Stupid Customers You've Had?#2
Posted: 6/16/07 at 3:58pm
At Social Security Disability, they call our claimants customers.
On his application with a knee problem, a guy gave the following response to being asked how his knee problem affects his daily activities.
"The only time it bothers me is when I try to jump the turnstile."
re: Stupid Customers You've Had?#3
Posted: 6/16/07 at 4:11pm
Hahaha I think wexy already wins.
I've had customers who walk away thinking they finished their credit card transactions.
The choice may have been mistaken, The choosing was not... "Every day has the potential to be the greatest day of your life." - Lin-Manuel Miranda
re: Stupid Customers You've Had?#4
Posted: 6/16/07 at 4:15pm
YAY WEXY!!!
What does he win btw?
re: Stupid Customers You've Had?#5
Posted: 6/16/07 at 4:16pm
When I worked at SEARS (many moons ago) I had a woman return a bra that she had lactated in. I wouldn't take it back because you can't returned used undergarments and she said I was discrimating against a pregnant woman. That moment made me so glad I was gay. She was stupid. As were the people who did #1 and #2 in the fitting rooms.
Who would think working at SEARS was like being in a John Waters film?
Broadway Legend Joined: 4/10/04
re: Stupid Customers You've Had?#5
Posted: 6/16/07 at 4:55pm
^^^^^^^^^^^^^^^
Which is exactly why my last 'normal' job was doing visual displays for JC Penneys....
re: Stupid Customers You've Had?#6
Posted: 6/16/07 at 4:57pmTheatrediva, you reminded me. I don't even want to get into how people would molest the mannequins.
re: Stupid Customers You've Had?#7
Posted: 6/16/07 at 5:23pm
You'd be amazed how many people don't read menus.
"Sir, this pizza has spinach on it!"
"Yes, ma'am, our white pizza does have spinach on it, as it says on our menu."
"But I just wanted a plain white pizza!"
"Then you should have READ THE MENU and then ORDERED ACCORDINGLY, NO?!?!?"
Okay, so maybe the last part's a bit imaginary, but you can't imagine how many times I've gone through that exact conversation. And I've only been working as a waiter for three weeks!
~Lina Lamont
My name wasn't, isn't, and will never be Scott.
re: Stupid Customers You've Had?#8
Posted: 6/16/07 at 5:38pm
Actual quotes:
"I'm looking for this play, I don't know who wrote it, it's called TWELFTH NIGHT."
"Excuse me, I'm looking for magazines with pictures of people suffering."
re: Stupid Customers You've Had?#9
Posted: 6/16/07 at 6:01pmI work at Target and was back-up cashiering Thursday, and some woman asked me if she could use her WAL MART gift card there. Ummmm, NO.
re: Stupid Customers You've Had?#10
Posted: 6/16/07 at 6:15pm
I work at Starbucks. THere seems to be just a general body of stupidity in our customers, especially this time of year. Someone will order a vanilla latte and one of my coworkers will whip up a vanilla latte. Then the people will get their rink and say, "Oh, I wanted this iced." WELL YOU SHOULD HAVE SAID THAT. We're not psychic. I had oneof my coworkers tell me this happens at least a dozen times a day. We finally just started taking the extra few seconds if they wanted their drinks hot or cold. Which isn't a big deal but which shouldn't be necessary.
Not to mention that we have a general rule that you have to purhcase something to get the bathroom key. My shift manager had a lady tell her to f*ck off today because she refused to purhcase anything and wanted to use the bathroom.
re: Stupid Customers You've Had?#11
Posted: 6/16/07 at 6:19pmI've had customers give each other hand jobs (can I say that?) in the dressing rooms.
re: Stupid Customers You've Had?#12
Posted: 6/16/07 at 6:43pm
We finally just started taking the extra few seconds if they wanted their drinks hot or cold. Which isn't a big deal but which shouldn't be necessary.
A-****ing-men, geek. As a fellow Starbucks barista, this drives me up the wall. I also hate it when I verify people's orders and they agree only to be upset with what I hand them at the window. For example:
"I'd like a Mocha light. Grande size."
"Alright, that's a Grande Mocha Frappuccino light. Anything else?"
"No that's all."
I hand out the drink.
"Oh, I didn't want this. I wanted a hot drink."
"I'm sorry, m'am. The Mocha lights are Frappuccinos. Did you mean a Grande Non-fat No Whip Mocha?"
"Yes."
GRRRRRRRRRRRRRRRRRRR
"Shut up! It's been 29 years!!!" --the incomparable Patti LuPone in her MUCH DESERVED Tony acceptance speech for Gypsy.
Kitzy's Avatar du Jour: Kitzy as Little Red Ridinghood in her college's production of "Into the Woods"
re: Stupid Customers You've Had?#13
Posted: 6/16/07 at 7:29pm
I wasn't the employee here, rather a customer, but this is one of my favorite stupid customer stories:
I once saw a customer start yelling at the worker at a fast food restaurant because his Mandarin Chicken Salad had oranges in it.
Man that *still* makes me laugh!
re: Stupid Customers You've Had?#14
Posted: 6/16/07 at 8:37pm
I work at a library, so they're not necessarily costumers, but that doesn't mean they're not stupid;
"Hi, I'm looking for books on certain countries."
"Okay, well which country are you looking for?"
"Kansas."
"Hi, I'm looking for a book on Kami. It's a Buddhist god, I think. I'm especially interested because Kami and Origami sort of sound similar, so I think that's an interesting connection."
re: Stupid Customers You've Had?#15
Posted: 6/16/07 at 9:04pmI volunteer at a church, and occasionally they do plays. When they do these plays they have a "dinner" which consists of one salad, one spaghetti, and one dessert. I love it when they ask me for something other than what we have. I'm like it says "Spaghetti Dinner", why would we have Hamburgers? Then they yell at me... Also, if you want meatless sauce you have to call and pay for a ticket. So one lady asks me on the "night of", for a ticket and I explain to her what she had to do to get one. So this one lady at another table hands me a ticket. Apparently, the one lady thought I was biased against the elderly and told the director. She was really mad, and thought that I only gave "younger" people tickets.
re: Stupid Customers You've Had?#16
Posted: 6/16/07 at 9:39pm
The general stupidity of people who come into Applebee's during lunch rush/happy hour and don't understand why their salads/mixed drinks aren't at their table as soon as they order them.
People who get indignant that an Oriental Chicken Salad has cabbage instead of lettuce. People who are upset that the Shrimp and SPINACH salad is made with SPINACH.
And each and every customer who asks me for hot wings, hears my spiel about how they are *hot* and made with *habanero* sauce, and then complain that the wings are too HOT.
re: Stupid Customers You've Had?#17
Posted: 6/16/07 at 9:49pm
Oh... or a few specific incidents where people order alcohol having no idea what they want.
"I would like a margarita. What do you put in that?"
"Tequila."
"REALLY? Have you always done that?!"
... Yes. Yes we have.
"I would like a strawberry daquiri. And I would like you to add Patron."
"... Do you want that added on top of the rum?"
"No. I want you to replace the rum with Patron."
"You want a frozen strawberry margarita with Patron."
"No, I want you to replace the rum in a daquiri with Patron."
"Yes, I understand. Except a daquiri is made with rum, and what you want is tequila. You want a frozen strawberry margarita, ma'am."
re: Stupid Customers You've Had?#18
Posted: 6/16/07 at 10:30pm
I work as a Barista for Peet's Coffee in a Market Street (Coffee shop in grocery store situation) and we have all sorts of fun things happen...like people who just randomly walk off without paying.
I will say this to all you Starbucks people:
CHANGE TO SMALL, MEDIUM, AND LARGE. I don't drink at Starbucks, I find it ridiculous I pay 40 cents extra for soy milk b/c I'm a lactose intolerant person, and I am limited to the hot beverages. Consequently, when someone says they want a "venti" I have no idea what they are talking about.
re: Stupid Customers You've Had?#19
Posted: 6/16/07 at 10:49pm
"I also hate it when I verify people's orders and they agree only to be upset with what I hand them at the window."
I'm at a counter, not a window, but this also happens to me all the time. It's especially frustrating because I can tell when a person doesn't know what they are ordering and go beyond VERIFYING the order to actually DESCRIBE what I will be handing them before I make the drink, only to receive that same bewildered expression at the end of the transaction. I can understand not understanding the "random coffee jargon", but when I have described exactly what goes in the cup and you have agreed with me that that is indeed what you want, where's the confusion?
This new job is all the more difficult because it is in the lobby of a hotel. I don't have the opportunity to educate and inform a regular clientèle because we are largely at the mercy of the arrivals and departures of people from all over the planet with wildly varying pre-conceived notions. For the most part it's rewarding, but moments like this just make me want to bang my head on the counter.
re: Stupid Customers You've Had?#20
Posted: 6/16/07 at 10:49pmI work at a vet, so our customers' bills are often pretty astronomical. I absolutely love it when they choose to yell at me, a receptionist, because their dog's hookworm costs too much, and then demand to have the prescribed medication taken off their bill. One woman, last week, refused to see the vet to authorize this, and simply didn't pay for the medication. It's awful, because I'm just counting the days until her dog passes away.
re: Stupid Customers You've Had?#21
Posted: 6/16/07 at 11:05pmIve had people hollar at me before at CVS because we didnt have skin milk like the sale ad said-they dont realize those sale ad's go out nationally-it doesnt mean we'll have it!
re: Stupid Customers You've Had?#22
Posted: 6/16/07 at 11:31pm
I currently work at JC Penny's... this has happened three times, and I've only been working there two months.
(The jeans are located right next to the register). A man walks up to the counter, and places a pair of jeans on the counter. I proceed to ask them "May I put this on your JC Penny's card?" blah blah blah. They go, "No, this a return... but I don't have a receipt."... I have to ask them how I'm supposed to know that they haven't just picked up a pair of jeans and are trying to now return them. "Sir, you need to bring items back in a bag."... "Oh, well, I didn't realize that..."... Then I have to call my manager to ok the return, and it's annoying. as. hell.
Bring back things in bags, you idiots.
Broadway Legend Joined: 10/13/05
re: Stupid Customers You've Had?#23
Posted: 6/16/07 at 11:32pm
^ I work at Brooks Pharmacy, I get the same thing UC.
When we open our drawers, we have only $100 in them, INCLUDING change. A woman came in, bough $2 worth of merchandise right after I opened my drawer, and she gave me a $100 bill.
I wasn't upset with her, but there was no way I could give her $98 back. She'd be getting loose change, rolled change, $1's, et cetera. Plus, I'd need to call my manager to get a whole new drawer.
So, y'know, I just told her I couldn't break that because of the drawer. She was pissed. She grabbed the money from my hand and said "You know what I think? I think you're lying to me because you just don't want to do it."
My stomach churned. I was compeltely insulted. I would never lie to someone. I could care less what bill you want to give as long as I can give you the money.
Being an employee, I had to be nice to her, but I just COULD NOT let that one slip by. I said to her, sternly and unsmiling, "Ma'am, my integrity is a lot better than that." I took her $20 bill, and gave her the change. She couldn't look me in the eye.
re: Stupid Customers You've Had?#24
Posted: 6/17/07 at 12:00am
"Ive had people hollar at me before at CVS because we didnt have skin milk like the sale ad said-they dont realize those sale ad's go out nationally-it doesnt mean we'll have it!"
Skin Milk? Ew.
Furthermore, let's correct your original post.
http://img340.imageshack.us/img340/1797/stupidposterssf2.png
"I work at CVS and I've had customers get angry because our regular circular advertised skim milk at a particular price which our individual store did not offer. The circulars are distributed nationally, but individual store promotions may vary by availability. Many customers who received this ad did not realize that milk prices vary regionally and that our store was not equipped to accommodate us with the nationally advertised price. Our store circular may or may not have included a clause denoted by an asterisk informing the customer of the availability of the advertised milk price. Having not seen the circular, I cannot comment on the actual available price of our skim milk except to say that it is in line with current industry standards and that our milk is consistently placed at a competitive price within both the community and the industry. Have a nice day.
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