Posted: 10/20/21 at 3:10pm
Hi all, how are box office ticket purchases working these days? With Covid safety and digital vaccination cards, if you purchase in person, are you given a physical ticket for the performance?
Posted: 10/20/21 at 3:19pm
Posted: 10/20/21 at 3:22pm
I can't speak for Broadway but my Encores tickets were in person. Also my dying phone doesn't really get any new apps so I would have to insist on either physical ticket or having it sent as jpeg or similar.
Posted: 10/20/21 at 3:36pm
Posted: 10/20/21 at 11:37pm
When I bought tickets for Phantom of the Opera at the box office they told me I'd get an email with my tickets and it came about a week later.
Posted: 10/21/21 at 2:28pm
I just finished a 5-show weekend in the city:
Updated On: 10/21/21 at 02:28 PM
Posted: 10/21/21 at 7:56pm
It might not be the default delivery method when purchasing in-person, but you can still request a physical ticket at the box office.
Posted: 10/22/21 at 10:23am
Not everywhere will give you a physical ticket. I just got To Kill a Mockingbird tickets and he said they would only print physical tickets on the day of show.
Hadestown made me scan a qr code and link the tickets to my seatgeek account which was very annoying. The whole process added far more time than if they'd just printed the tickets!
Six and Tina gave me the option to print tickets.
Posted: 10/22/21 at 10:54am
dave1606 - agreed that the Hadestown process was quite frustrating. It took way more time to go through their rigmarole than to print out a physical ticket.
Posted: 10/22/21 at 11:13am
Posted: 10/25/21 at 8:34pm
Posted: 10/25/21 at 8:58pm
Was in the city this past weekend and bought Waitress tickets Saturday morning at their box office. They issued paper tickets.
Posted: 10/25/21 at 8:59pm
Was in the city this past weekend and bought Waitress tickets Saturday morning at their box office. They issued paper tickets.
Posted: 10/26/21 at 12:00am
Most box offices have the option of getting physical tickets if you are getting same day tickets or tickets for a show within the next two weeks. If they only offer e-tix, i HIGHLY recommend writing down your email and giving it to them. Having the BO look up your order and resend e-tix is such a hassle!
Also, if you are getting e-tix, I also recommend asking for a printed receipt of your order in case the email address is entered incorrectly. Some Shubert houses like the Schoenfeld don't offer print receipts, so definitely as for the order number in case you have any future e-tix issues.
Hope this helps!
Posted: 10/26/21 at 12:25am
When I bought tickets in person, the staff member had me verify that I received the email they sent before leaving, just in case the email was spelled wrong. I did pull up my contact info on my phone and handed it to him so he could copy my email address.
