I think the goal is to keep the show open for as long as possible and make back the money. I'm sure that they had come to realize that they probably wouldn't be recouping, but I don't think they nor anyone else could see this show not making it past the one year mark. I would say that if they were to have kept the show open till January, it would have been a success. Not financially, no, but they had a decent run and probably could have taken the show on tour. The show did close prematurely due to the loud mouths of others. The show was struggling, but would have made it. They had made arrangements with other stars who were going to be stepping in, but all dropped out after the controversy. The show was on life support and Oak, Casal, and Erivo, as well as their supporters pulled the plug. They attacked the show (both passively and aggressively) without having any idea of the situation at hand.
If the show had made it till January, it wouldn't have recouped, but at least it wouldn't be considered one of the most controversial, embarrassing flops in all of Broadway history.