sorano916 said: "I don't understand the calling of BroadwayBox "sketchy" or "unreliable".
In the fine print on all of the discounts on any discount ticket site (BBox, Playbill, Theatermania), they always have a disclaimer saying "This offer may be revoked or modified at any time without notice." or "Offer may be revoked at any time. All regular and discount prices subject to change at any time." or "Offer may be modified or revoked at any time without notice."
It's not the website's fault when a discount is pulled or it's expired or you didn't purchase by the sell-by date, etc.
And no, I don't work for BBox, Playbill, or Theatermania, but I did have to submit many discount codes to them when I worked for a theatrical marketing agency & we always had those disclaimers in the fine print. And yes, we pulled discounts before their deadline when tickets became sparse and we rather have sold them for full price than discount. Yes, people brought codes to box offices to not have it be accepted because we pulled the code.
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That's got nothing to do with it. It's their relationship with Broadway.com, which most unsuspecting buyers don't realize is a ticket broker, that's been troubling.