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#1

HELP FOR THOSE WHO ARE UP

Hi, Hopefully, there is someone up that can help me with the following. I just woke up to a phone call from JetBlue cancelling my Wednesday morning flight and not rescheduling until Thursday afternoon. In the process, I am losing two shows that I had tickets to and one I was going to purchase.. If I continue with this trip, does telecharge make allowances for cancelled flights? I do have an open space on Saturday matinee that was planned for Donna Summer. My missed shows that I had tickets for were Boys In The Band and Carousel. I think Carousel would be easier to change than Boys In The Band. Do they give straight out refunds for cancellation due to weather? Any advice is welcome. I just don't want to wait till customer service to open without knowing some facts. AS is stands now, I can get my refund from JetBlue and my hotel, my big hit would be the show tickets, my airline parking and a couple of tourist things pre purchased. Thanks

#2

HELP FOR THOSE WHO ARE UP

Telecharge might allow an exchange but I'm not 100% sure; I've always found them more militant than Ticketmaster. The only thing I could suggest would be calling the box office (I think you have to go through the Telecharge number?) for the two shows you're missing first thing in the morning, explaining the situation, and asking if they can change the date on the tickets.

Fingers crossed they can work something out for you!

#3

HELP FOR THOSE WHO ARE UP

If the weather is bad enough, they sometimes will allow refunds. If you have open slots, you should have no trouble switching the shows over to other dates, as long as there's availability. Cancelled flights suck! Hope it works out for you. Edit: I had a cancelled flight the day I was supposed to see Dear Evan Hansen and they refunded me (since the show was in high demand), so you might have better luck getting a refund for Boys in the Band.

Updated On: 5/16/18 at 02:13 AM

#4

HELP FOR THOSE WHO ARE UP

Thanks for the responses. And here i was worried about seeing Jim. I'm just not sure if i want to continue with the trip. The weather forecast is still lousy. They put me on a flight that arrives at 2:00 tomorrow. If all goes well, then I would make my 7pm curtain of Angels Part 1. If not, that will be 5 shows i would miss. (I wouldn't want to see Angels Part 2 without seeing part 1) Its not worth the airfare just to see my three remaining shows.

#5

HELP FOR THOSE WHO ARE UP

I learned that my actual flights were not cancelled. They bumped me a day and a half later to accomodate those passengers whose flights were cancelled on Tuesday. Not cool, in my eyes. Because I didn't trust when I would actually arrive Thursday, and losing another show, I cancelled everything. Taking a huge loss. Not happy.

#6

HELP FOR THOSE WHO ARE UP

ArtMan said: "I learned that my actual flights were not cancelled. They bumped me a day and a half later to accomodate those passengers whose flights were cancelled on Tuesday. Not cool, in my eyes. Because I didn't trust when I would actually arrive Thursday, and losing another show, I cancelled everything. Taking a huge loss. Not happy."

Do some research on JetBlue's Conditions of Carriage and the laws around involuntary bumping. They might owe you a lot more $ than just refunding your ticket cost. But they never tell you that. You have to know to ask.

#7

HELP FOR THOSE WHO ARE UP

Uncle Charlie, Thanks for your response. Prior, they "graciously" refunded by airfare. (They said they didn't have to because of.....weather). They also gave me via email, a "goodwill gesture" of $50 Jetblue bucks. After reading your post, I called again and was firm. They issued me an additional $225 Jetblue bucks. So thanks for your input. Telecharge gave me a refund for my two shows today. I'm in the process, hopefully of a Ticketmaster refund for Angels Part 1 and 2. Then I still have My Fair Lady and Iceman to deal with. I was looking at rescheduling a trip for mid June. The unfortunate thing is all the popular shows that I had tickets for are either sold out or went up tremendously in price. If Telecharge reshedules My Fair Lady and Iceman instead of a straight out refund, then I will reshedule.

#8

HELP FOR THOSE WHO ARE UP

When I saw your subject line I thought this was a Grindr ad!! ESPECIALLY WITH ALL THE CAPS!!!

#9

HELP FOR THOSE WHO ARE UP

JSquared2 said: "When I saw your subject line I thought thiswas a Grindr ad!! ESPECIALLY WITHALL THE CAPS!!!"

Naw, that"s what happens when you type something after being woken up at 12:30 am and under the influence of ambein. BTW, if it was.....would you have "helped"?

#10

HELP FOR THOSE WHO ARE UP

ArtMan said: "Uncle Charlie, Thanks for your response. Prior, they "graciously" refunded by airfare. (They said they didn't have to because of.....weather). They also gave me via email, a "goodwill gesture" of $50 Jetblue bucks. After reading your post, I called again and was firm. They issued me an additional $225 Jetblue bucks. So thanks for your input. Telecharge gave me a refund for my two shows today. I'm in the process, hopefully of a Ticketmaster refund for Angels Part 1 and 2. Then I still have My Fair Lady and Iceman to deal with. I was looking at rescheduling a trip for mid June. The unfortunate thing is all the popular shows that I had tickets for are either sold out or went up tremendously in price. If Telecharge reshedules My Fair Lady and Iceman instead of a straight out refund, then I will reshedule."

Glad you were able to get a few more bucks out of it ArtMan. If in fact as i interpreted from your post, your actual flight went off on time, I'm pretty sure they can't use the weather excuse cause your flight was not affected. They made a business decision to bump you because of weather from the day before. Not your problem. I think if you reminded them you had a confirmed ticket for that flight, the flight went off on time and without delay and the only reason you were not on it is because of a subjective business decision they made to accommodate other passengers who did not have confirmed tickets on that flight ahead of you and started quoting them U.S. Department of Transportation rules about involuntary bumping and the compensation those rules specify, you could still get more, but that's up to you.

One thing I've learned over many years of air travel is in situations like this, to always remain polite and calm as you discuss this but to be incredibly persistent. In many situations, they are authorized to offer you a lot more than they will ever let on.

Updated On: 5/16/18 at 08:42 PM

#11

HELP FOR THOSE WHO ARE UP

Worst use of grammar EVER!


Listen, I don't take my clothes off for anyone, even if it is "artistic". - JANICE
#12

HELP FOR THOSE WHO ARE UP

blaxx said: "Worst use of grammar EVER!"

Oh, gurl. Did it ruin your day? Based on your self portrait, you have more important things you should be worrying about.

Updated On: 5/17/18 at 05:33 AM

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