My Hamilton tickets were cancelled — Page 2

I hate Ticketmaster !



Ticketmaster is a big company with lots of lawyers. They know what they can and can't legally do.



They can't legally cancel orders for arbitrary reasons. They would get sued and lose. They've been down this road before and they know how to navigate it.



They can cancel orders from people who break the rules.

They can cancel orders placed from an IP addresses with an improper history.

They can cancel orders when the NY Attorney General is pressuring them to do just that.



One thing we all need to keep in mind when reading people's self edited sob stories - we don't know if they are telling the truth. We don't know if they are honestly giving us all the facts. Imagine for a moment, that the Ticketmaster lawyers are canceling orders that should be canceled. It's possible. and probable.



In the meantime, Ticketmaster sucks! Did anyone see the fees they are charging for Streisand tickets? They are greedy pigs !

What I don't get about all this canceling stuff is why Ticketmaster didn't have the software in place to stop the orders before they happened.

I was online at the exact second tickets went on sale for this last batch, and I couldn't find ANY tickets. About an hour later (maybe), an extra week in January was released, and I was able to score two mezz seats for a random Wednesday show. Other than that, though... Nothing. Several people here were posting the same sort of story- it was like the tickets simply didn't exist.

But suddenly we're hearing about people being able to score all these tickets for that timeframe, and I just want to know how they managed it! I mean, that teacher who posted was able to score 35 tickets by logging in at the right time (and I truly feel horrible for her situation), but I honestly didn't even see a single ticket available from the very second they went on sale.

Why didn't Ticketmaster have software in place that blocked these sales before they happened? Why were people even allowed to buy more than the allotted limit? Obviously Ticketmaster can and will do whatever they want, but I don't think waiting until months later makes sense. Like the OP said, they kept those people's money all that time, and I can understand why people would be upset. I just wish they had put something in place on the front end that blocked people from buying more than the 10 tickets.

Maybe then, more people could have found tickets on the original on sale date.

Oh, the the limit for Hamilton tickets should be 5, max. Ten tickets is ridiculous and screws single people just needing ONE ticket. I get it, but it's incredibly unfair.

I dunno-- I also took the teacher's post with a grain of salt. S/he went to great lengths to tell of the plight, and then says "it was resolved; we're going." No mention of how the outcome came to pass. If those 35 tix were indeed canceled, wouldn't they have been instantly scooped up (assuming they were placed on sale again)? Some suggested s/he was sworn to secrecy; all well and good. But you'd think s/he would have said as much. Whatever.

Margo319 said: "Ticketmaster isn't exactly sophisticated in terms of their technology, or logic, or customer service. Man, EFF Ticketmaster. "

Considering the HUGE numbers of obviously scalped tickets still copiously available on Ticketmaster, I'd say they didn't even slow the scalpers down. I mean, most of the dates in the summer have 300+ tickets available - whole rows, obviously bought by scalpers, why weren't those caught up in the net? Apparently the scalpers know how to game the system, get their tickets, and not get caught. Blergh.

"They can't legally cancel orders for arbitrary reasons. "



It's not for arbitrary reasons.

backwoodsbarbie said: "My biggest hope in all this Hamsanity is that there are some talented young composers out there right now writing the next great show so we can find something else to obsess over and complain about. "

What's stopping you from doing so already?

NYadgal said: " purchased a number number of tickets when they first went on sale before it transferred to Broadway - as Christmas gifts and to share with friends. Tickets were available for all to buy. They still are. When new blocks are released you have as much of an opportunity as anybody else. "

Yeah, none at all! Check out herewegoabc's post above. Last summer was before the show became a hit, so of course you can just stroll over and get tickets. Now all the scalpers snap up the tickets before anybody else can even see them. That sucks.

Last summer was before the show became a hit, so of course you can just stroll over and get tickets.

I was able to get tickets for three different dates in the November-January block (but not more than 10 total!) during the AmEx pre-sale. They were for me, for a friend who didn't have an AmEx card, and for a friend who couldn't be online at 10am. (I signed up for an AmEx card just for Hamilton tickets.) I will not be reselling any of them for profit, and don't agree that purchasing multiple tickets for multiple performances is unfair.

Right but it's never been an easy ticket. Not when it was at the Public, nor when it first opened on Broadway. I'm pretty sure every single show has been sold out and well in advance. There also hasn't been a booking period where it's been impossible to get tickets. I've searched for tickets every single time a new lot has gone on sale and tickets were available to me in each one. (I haven't always bought them but I could have).

Updated On: 5/19/16 at 11:08 AM

This may be a silly question but I will ask it anyway. On stubhub, tonight's show has 16 tickets left beginning at $859. Do these scalpers generally sell everything at those prices? If they don't, do they generally discount them or just hold onto them? I know that for sporting events many go unsold so even if a Rangers game is "sold out," there are still re-sell tickets that go unsold at the top prices resulting in empty seats. I'm not looking to buy for tonight....I'm just curious.

^^^ Exactly.

Word is that the price may not drop until within an hour or less of curtain. Most people say that last 30 minutes.