No Audience Rewards for Dolly?

When I was in the scrum to buy tickets to Hello Dolly last Saturday, I didn't see an opportunity to enter my Audience Rewards number to earn points. I went online to their site and noticed that it isn't listed with the shows awarding points. I had thought that AR was a Telecharge/Shubert program and that all shows in a Shubert house (sold by Telecharge) would participate.

I also noticed that some Nederlander shows participate. Do you think that it's mainly a matter of timing, so early in the sales process or that they might not join at all (at least early in the run).

I guess, although it's all Shubert enterprises promoting and passing rewards between themselves, that there still would be a liability for the points which would need to be deducted from the show's revenue. So, perhaps, even for something in-house, if a show doesn't need that promotion, it's more profitable to not do it?

Updated On: 9/22/16 at 04:44 PM

It's definitely never been all shows in Shubert houses. Back in 2009, A Steady Rain (at the Schoenfeld) definitely did not participate. Well, actually , they pulled out after the tix were bought, but well before the performances happened.



I'd check back periodically because that happened w/It's Only A Play (no option to put the # in & missing from the list of participating shows before previews), but they ended up participating right as previews started.

dramamama611 said: "Funny, I've emailed them several times about "missing" points, have never had any sort of repsonse.



"

Do you use this page to do so, as opposed to just emailing? I've been pretty lucky as long as I send the email before the performance.



https://www.audiencerewards.com/RetroCredit

Through the years, I've used both the web form and email and have gotten my points credited. It may take a month, but they've appeared.