Miles2Go2 said: "I almost alwaysget great to good seats at TKTS. I was working near NYC in February. I took train into NYC and went to TKTS as soon as I arrived about 6:00 p.m. I got a great Row G Center Orchestra Seat for 8:00 p.m. show of Hello, Dolly!. I’ve only had one truly bad seat through TKTS and that was for the last revival of Cabaret and that more about the legroom at Studio 54. I got a rear mezzanine seat in the middle of the row. View was good if a bit far from the stage. But my poor tall self with bad knees was in agony. I was nearly in tears from the pain in my knees to the point that it limited my enjoyment of the show. I’ve never done this before and hated to do it, but I actually had to get up during Act 1 and stand in the entryway to watch the rest of Act 1. The ushers were great though. Apparently, this is a common problem at that theatre as the ushers had given away their seats to two other tall people. They were then able give me the aisle seat of one of those guys for Act 2. It was much better. Lesson learned though. That being said, I’ve seen over 40 Broadway and Off-Broadway productions since 2010. I bought my tickets for about half of those musicals/plays through TKTS. I have also found they are better now about working with you if you have specific needs. I usually ask if they have aisle seats unless the seat is in the Orchestra where legroom is usually more plentiful to begin with. It seems like that TKTS would only offer you the first available ticket(s) before,but now they’ll work with you to a point. The other option that others have mentioned is walking up to the box office and asking what they have available. That’s definitely worked out for me.
Lastly, I really like the TKTS app. It tells how often each show is listed at TKTS and which shows are currently available at each TKTS booth. I truly have received awesome seats through TKTS - front row at Fun Home, Second Row Center Orchestra for Spring Awakening."
I like the app also. Or just checking the TKTS live webpage. That said, it can indicate a show is unavailable that day by not showing tickets for sale... but then close to show time, they become available at the booth because the tickets just got released.
And of course I live here so I'm more willing to risk it but there are always many options right before show time. Just not always for one's first choice.