Telecharge Purposely Blocking Best Buyers from Website!

Looks to me like their trying to keep their site from crashing all together (which is probably a good idea). Their response also gave you advice on how to keep it from happening, so I wouldn't get too upset...

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Or they could invest on a better server.

my thoughts exactly Craww!

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Agreed, and I used to work at Telecharge. However, that being said, 13 yrs ago our lines were being tied up by "scalpers", etc. for hours who were on speed dial, buying up huge chunks of the best seating, and were very saavy in doing so. I DO agree that the current "limitations" and glitches are a very bad biz practice..they KNOW they've got the "out of towners" in their palm. It's a lousy monopoly, with Telecharge controlling nearly all of the Shubert/Jujamcyn houses. The only solution is for consumers to be very vigilant in how they want to spend their money. If you want to really get somewhat "EVEN", take a very long time on the phone, because they're set up to try to make transactions within 3 minutes. They are mostly scripted.. It's YOUR money, do what YOU want.

Brody, taking your business elsewhere is all good and well for grocery shopping, but for theater tickets, telecharge and ticketmaster are just about the only places to buy tickets from the "firsthand" market (sorry, can't think of the word), other than the box office, and not all of us can make it to the box office, and they don't exactly make it easy to find there phone numbers.

I'd be happy to buy tickets from bwaycharge.com oh wait, it doesn't exist!

what it is is and unfair monopoly, there is nowhere else to take our business.

Wow, I didn't know Telecharge read these posts. It sounds like the problem is now fixed. I am sure it was due to lots of scalpers trying to scoop up tickets to Spring Awakening, etc.

Does anyone believe that promise from Telecharge to fix their problem?

Does anyone have any strategies by which we can fight them?

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ICE !! You guys know what this is, right? And it's been going on since the beginning of time !

But if you go to the box office..

a) They can look at various seating options right there.

and most importantly b) There is no service fee.

So no, they're not one and the same.

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They blocked me for looking too many times too!!!

Weird. I've never been adamant, and they've always given me a range of choices. Maybe because I'm polite or something. I just go up and say I'd like usually one ticket for either a date or a range of dates please, and every time even on single dates they offer me a choice in the same price range.

It's also looked like they're looking at something like an airplane seating chart ~ but for the theatre of course ~ that shows them the empty seats.

It may be the same system, but I've always gotten better seats at the box office. And no stupid service fee to use my own ink to print the tickets.

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No offense HDT, but you are probably one of the last people on this board who should talk about honesty and integrity.

Just sayin'

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