MadsonMelo said: "I’ve tried four times and never get.
Any tips? Lol"
I saw this tip from someone else, and it worked for me even though it sounds crazy...
Have your laptop open to an atomic clock website and as soon as it shows 9:59:59, click in the app. Don't change number of tickets and click checkout right away. With some luck, you'll get through.
I only really only needed ticket, but that extra time spent changing the number knocks you out of contention immediately. I was able to offer the second ticket to this board, so two of us got to see the show (which unfortunately wasn't that great, but for rush price, it was fine). My seats were Q5/6. No problem with the view - aside from being 10/11 rows back.