Stand-by Joined: 5/29/11
Got tix for Once on this Island for $40 w/fees! I thought prices for Broadway musicals were standardized? Won't look a gift horse in the mouth though :)
SomethingPeculiar said: "Not a new problem, but WHY are non-Broadway shows continuing to be listed under "Broadway"?? The Hungarian Opera &Ballet, American Ballet Theatre, City Center shows, etc. may be larger venues, but theyare not Broadway...
This was bugging me too, so I asked them on twitter and they replied, "It's our agreement with those companies that they appear in the 'Broadway' section."
Broadway Legend Joined: 2/8/16
macnyc said: "The times that I have done that, I was given two seats together."
Thanks, macnyc
Broadway Legend Joined: 2/8/16
uncageg said: "They just sent out an e-mail addressing the changes made and the few things they are trying to fix. One being sold out show dates not showing on the list of dates."
I'm honestly shocked this continues to be a problem. The redesign is more buggy than an iphone update.
10086sunset said: "uncageg said: "They just sent out an e-mail addressing the changes made and the few things they are trying to fix. One being sold out show dates not showing on the list of dates."
I'm honestly shocked this continues to be a problem. Theredesign is more buggy than an iphone update."
Wait, the complete redesign of software by a small non-profit institution is more buggy than an update from a $285 million dollar tech giant? I'm shocked.
Stand-by Joined: 5/5/17
VotePeron said: "10086sunset said: "uncageg said: "They just sent out an e-mail addressing the changes made and the few things they are trying to fix. One being sold out show dates not showing on the list of dates."
I'm honestly shocked this continues to be a problem. Theredesign is more buggy than an iphone update."
Wait, thecomplete redesign of software by a small non-profit institutionis more buggy than an update from a $285 million dollar tech giant? I'm shocked."
Just because TDF is a non profit, they should get a pass for being unable to get the website up and running?
Chorus Member Joined: 11/19/13
They just put up King Kong for this weekend! They usually have very few tickets so hop to it!
I am hating the new site so far. I really do not like how non-Broadway shows are included in the Broadway category.
I hate it too, but that's not new. TDF has been lumping non Broadway shows in there for a while, such as City Center and Radio City.
Chorus Member Joined: 11/19/13
Has anyone else experienced a lag in orders appearing in their "Order History"? I just purchased a ticket and received a confirmation number, but it isn't listed in my order history.
Swing Joined: 2/3/18
Does anyone know what the cut-off time is to buy tickets for a show same day?
Swing Joined: 10/2/18
dphibbs94 said: "Has anyone else experienced a lag in orders appearing in their "Order History"? I just purchased a ticket and received a confirmation number, but it isn't listed in my order history."
Yes! There is an issue with that section of the new website. When I emailed them, they ensured me I had my ticket.
dphibbs94 said: "Has anyone else experienced a lag in orders appearing in their "Order History"? I just purchased a ticket and received a confirmation number, but it isn't listed in my order history."
I had the same issue with my ticket for last night, but I can confirm that my tickets were at the box office when I got there. It just seems like that part of the website doesn't work.
Swing Joined: 4/26/18
Chorus Member Joined: 7/22/18
What seats have people been getting for American Son?
Leading Actor Joined: 10/24/09
My seat for The Prom last night was Orch Row E seat 10 off to the side. Great seat. If it were one seat closer to center it would have been perfect
Swing Joined: 10/2/18
Charles Pierson said: "What seats have people been getting for American Son?"
I received Orch H Seat 116. It was also a single ticket.
Swing Joined: 4/13/16
herstarcuffedjeans said: "dphibbs94 said: "Has anyone else experienced a lag in orders appearing in their "Order History"? I just purchased a ticket and received a confirmation number, but it isn't listed in my order history."
I had the same issue with my ticket for last night, but I can confirm that my tickets were at the box office when I got there. It just seems like that part of the website doesn't work."
My biggest problem with the website is shows showing up for days despite not having any tickets available. Very frustrating.
Yes, that is terrible! This site is much worse than the old one.
i haven't seen any new features or improvement in ease of use. I can't believe TDF spent money on this.
My membership expires soon, and every time I get the Renew Now option, I say to myself, "I'm thinking....I'm thinking...."
Featured Actor Joined: 4/24/18
Charles Pierson said: "What seats have people been getting for American Son?"
I had two tix orch b, far right
Broadway Star Joined: 1/12/17
Coe2020 said: "Come from away up for Oct 31 at 7pm!"
Thanks! Looking forward to it.
I don't like the new site either but at least it's working better than it did. I sent them an e-mail about a fix for dates listed for an offer and every one has no tickets available. Hopefully, they will just delete an offer when sold out. To be fair though, the old site also used to have a second page message when you would select an offer and date that said, "there aren't enough tickets to fill your order, go back and select another date". But when you went back, there would be an alternative date to choose from. Right now, for instance, The Waverly Gallery doesn't have any tickets available for any dates listed. The filters still don't always stick so you have to re-select them each time you travel from offer to offer. TDF did reply to me that they are trying too fix that.
Has anyone gotten TDF seats for The Waverly Gallery? They just posted some new dates this afternoon, and I got two for next Wednesday's matinee. I'm curious to hear what kind of seats people have been getting.
Understudy Joined: 4/25/18
MikeK3 said: "Has anyone gotten TDF seats for The Waverly Gallery? They just posted some new dates this afternoon, and I got two for next Wednesday's matinee. I'm curious to hear what kind of seats people have been getting.
"
Saw it last night, mezzanine Row C, center.
Chorus Member Joined: 11/19/13
MikeK3 said: "Has anyone gotten TDF seats for The Waverly Gallery? They just posted some new dates this afternoon, and I got two for next Wednesday's matinee. I'm curious to hear what kind of seats people have been getting.
I got a single ticket for last Saturday's matinee and was center orch row O.
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