Posted: 3/2/20 at 4:26pm
Posted: 3/3/20 at 9:45am
Posted: 3/3/20 at 10:38am
I've bought tickets at the box office and later upgraded my seats (after premium tix were reduced to regular orch prices) and didn't have any issue.
I did this for Moulin Rouge on a Monday (their off day) so the box office wasn't busy. I'm not sure what they had to do on their end but the whole transaction took around 5 minutes so try to do it when they're not busy.
Updated On: 3/3/20 at 10:38 AM
Posted: 3/3/20 at 10:48am
Wick3 said: "I've bought tickets at the box office and later upgraded my seats (after premium tix were reduced to regular orch prices) and didn't have anyissue.
I did this for Moulin Rouge on a Monday (their off day) so the box office wasn't busy. I'm not sure what they had to do on their end but the whole transaction took around 5 minutes so try to do it when they're notbusy."
Thank you! Exactly what I'm looking to do -- and at Hadestown, which seems to use all the same systems.
Posted: 3/3/20 at 10:58am
Yeah they're both Jujamcyn so I'd imagine they'd have a similar policy.
When I went to the box office, I brought the original tickets and the receipt. Good luck!!!
The first question they asked me was where I originally bought the ticket. If I answered Ticketmaster, I have a feeling they might have forwarded me to ticketmaster to process the upgrade; but since I originally bought it there at the box office, they were able to make the changes no problem.
Posted: 3/3/20 at 12:11pm
Just got back and they were happy to make the switch. I'm now in seats that retail for $249 for $79 
Thanks for the info so I knew it wouldn't be a wasted trip!
