Having seen both Jeremy Jordan and Jeremy Woodard in the role of Franz, i'd take either of them over Tom any day. I agree that he had big shoes to fill, Wesley was great, and an all around good guy.
I actually liked Tom when he first started. I was nervous about it, but liked him. He's changed the roll a little, as every actor does in a role, I just don't agree with some of his acting choices, but that's just my opinion.
I agree with JP, if it had been one comment that I had overheard, I wouldn't care, but they add up, and they add up to him being arrogant.
"Sometimes on the strip, the dreams you come in with, ain't the dreams you leave with" ~Rock of Ages
"I'm a butterfly, trivial and small, and in the greater scheme of things, I don't mean much at all." ~The Story of My Life
"Forget Regret, or life is yours to miss." ~Rent