May 23, 2017 — 4:31:51 PM
Just want to add that the house manager/staff do not establish the rules for late seating. It is done by the production. When each new show comes into a theater, the house manager and ushers are told by the production exactly when to seat latecomers. I know that some ushers don't follow their instructions, but generally, they are following orders.The manager and ushers are the ones who get the complaints, though!