I have ordered tickets off of telecharge before and left them at willcall and used my dad's credit card and picked them up without them asking to see the card.
I ordered two tickets for Wicked for this thursday on his card. I was wondering if they are going to ask for the credit card when I pick up the tickets at wil call or will it not be an issue?
Broadway Legend Joined: 1/28/08
They usually just ask for the name. At least that's all they ever did for me. And I used Will Call at least 4 times.
It usually depends on the person at the box office when you pick them up. Sometimes they ask to see the card, sometimes they don't. Bring it with you just in case and if you can't, print out the confirmation and bring that instead. Whenever I use a relative's card and go to pick up the tickets, if they ask for the card and I don't have it with me, they ask for the confirmation and usually that's enough.
So far, I've never been denied my tickets for not having a credit card with me. I use will call most of the time as well so chances are good you won't have a huge problem on your hands.
Enjoy the show!
Will Call generally means you need the credit card you bought the tickets with when you pick them up
SHN, that is true. But, there are a lot of theatres that don't ask or look at credit cards when your picking up a ticket at will call. that is why I asked about the Gershwin's policy on this.
I've done that a few times - just get your dad to call TM and say you will pick them up. That's all you need.
Broadway Legend Joined: 1/1/08
Bring the credit card just in case, but there's very little chance you'll need it.
If the credit card holder calls and lets them know you'll pick them up, there is no need to bring the card with you.
I've used will call for all the shows I've seen and they ALWAYS asked for my credit card ! Maybe it's because I'm a foreigner, but it's better not to risk it and have it with you !
In my experience, I've always been asked for the credit card. I'd take blaxx's advice and have your dad call.
Yeah, it depends on the venue, so take it just in case.
Once, at one of the Atlantic City casinos, they wanted my driver's license -- and almost wouldn't give me the tickets because my address on the license didn't match my billing address (I had just moved there, so I didn't have a new license yet).
It seems like ticketmaster outlets are more likely to ask for the credit card. Either bring it, or like blaxx said, have your dad call and have it held in your name.
Since I never remember which credit card I used for the tickets, they usually just ask me for my ID. Only one time I had the clerk try all four cards until he found the one.
Swing Joined: 3/13/08
The thing that bothers me about the "have your dad call" advice is.... how does the box office know that it is the card holder calling?? I could use someone's card to order tickets and say that "my son" is going to pick them up. There is no guarantee that the card holder is, in fact the caller. As a card holder, I appreciate when they ask for my card; it is for my protection. I have ordered tickets for others over the phone and have been told that they would be held at the box office for them and that they should bring the confirmation and picture ID. I have never had a problem. Conversely, I have ordered tickets for myself, gone to the box office and only given my name before being given my tickets. Convenient? Sure. A great policy? Probably not in this day of identity theft and fraud. Take the card. Better safe than sorry.
They ask you questions, love - how they do know it's your card when you buy tickets in the first place?
If I had a son who's going to New York, and Will Call is the only option , I don't have to give my son my credit card - it's not under his name anyway.
I've been given tickets from my parents as gifts and they just call and request the name change. I've seen dozens of Broadway shows this way and never had a single problem.
I say it's even worse to carry and show a credit card that is not under your name and doesn't match your ID.
Broadway Legend Joined: 9/16/07
I like to call box offices and tell them I'm the cardholder and change the name on the tickets.
I just did it with YOURS.
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