"My one issue is that everyone's crime (except Piper) serves to make them more endearing - stealing shoes for a child, taking revenge on a rapist, etc."
Wrong on both accounts. As others said, Sophia stole credit card information to pay for her sex change operations. That's why she was taking pics of financial papers in the burned-out house.
Miss Claudette ran a child slave ring. The underage girls cleaned houses to pay for their parent's immigration debts. She wasn't caught for the murder.
Like a firework unexploded
Wanting life but never
knowing how