Q. Do I have to be a U2.Com Subscriber to participate in the U2.Com Tour Ticketing pre-sale?
A. Yes, this pre-sale is only for Subscribers of U2.Com who have purchased a Subscription
Q. When is the latest I can join U2.Com to be involved in the Internet ticket pre-sale?
A. You must have joined U2.Com by Monday evening 24th January to gain access to the Internet ticket pre-sale, which will cover the bands first North American leg and the European leg of the 2005 tour. Q. What is an internet pre-sale?
A. An Internet pre-sale is an advance window to purchase tickets prior to the general public on-sale.
Q. How do I gain access to the ticket pre-sale?
A. In advance of the tour announcement - which is planned for Monday 24th January 2005, U2.Com Subscribers will be emailed (at the email address they registered with) giving them more details on how this works, including a unique access code that will be required to take part in the pre-sale.
This unique access code will also be available on U2.com in the red info box on the Member home page.
Q. When will the Internet presale begin?
A. The U2.Com Internet pre-sale will begin at 10 am GMT in Europe and 10am local time in North America on Tuesday 25th January.
Q. Does the Internet pre-sale start on the same day for all shows?
A. No. Following the tour announcement you will be able to view all of the shows included in the pre-sale and the start date of the pre-sale for each show by following the links in the email containing your unique access code.
Q. Do I have to buy my presale tickets in a timeframe?
A. U2.Com have secured the best tickets available for our Subscribers, but there is a limit to how many there are so they will be sold on a 'first come first served' basis. U2.Com has a window of only a few days (details will be posted on U2.Com) before all remaining tickets go on sale to the general public.
Q. How Many Tickets Can I buy?
A. As a Paid-up U2.Com Subscriber you will be able to purchase up to two (2) tickets for any one (1) indoor show (North America) or up to four (4) tickets for any one (1) outdoor show (Europe).
Q. If I miss the presale am I still guaranteed tickets using my unique U2.Com ticket access code?
A. No. After the presale has ended, any remaining tickets allocated for the presale, will go on sale to the general public.
Q. What if I do not receive an email or my unique access code?
A. 1.Please ensure that the email you have provided in your 'My Profile' setting is easily accessible by you.
2. If you find you are not receiving emails from us on your email account, it may be because of SPAM blockers on your mail account. You need to check with your ISP to see if they have SPAM blocks, and if so ask them to remove U2. This will ensure that you do not miss this mail.
3. The unique access code will also be available in the red info box on the home page when you log into the site, the Ticket Info page available from the main navigation, and also your 'My Profile' page accessed from the main menu.
Q. What do I do if my code does not work?
A. 1. Please be sure to enter your code carefully. The codes are case-sensitive: if your password is all lower case, you must be certain not to capitalize any of the characters.
2. Check you have not exceeded the ticket limit for your code. Each code is only valid for either 2 tickets for any one (1) North America show or 4 tickets for any one (1) European show, and cannot be re-used.
3. If this does not resolve the problem, in order to contact the appropriate Customer Service Team, please follow the instructions given at the Ticketmaster website that has rejected your code.
Q. Will I get better seats than the general public?
A. U2.Com have secured some of the best available tickets for U2.Com Subscribers.
Q. Can I buy tickets for any U2 show?
A. You can purchase up to your limit of 2 tickets for any single indoor (North America) show or 4 tickets for any single outdoor (European) show participating in the presale.
Q. Am I able to buy tickets over the telephone?
A. Tickets will only be available via the Internet through U2.Com
Q. What are the extra charges on top of the ticket price?
A. In an unprecedented arrangement, U2.Com has secured for U2.Com Subscribers a significant reduction on the standard Ticketmaster.com convenience charge, which is levied on all ticket sales in North America - however this is limited to 10% of the capacity in each venue and this reduced levy will be allocated on a first come first served basis.
In Europe standard charges will apply where applicable.
Q. As a U2.Com Subscriber am I guaranteed the reduced convenience fee charges?
A. Whether you are able to take advantage of this reduction will depend on the venue in North America you are buying tickets for and the number of other U2.Com Subscribers who have also decided to book for that particular venue in the pre-sale.
(Please be aware that if your purchase does not have the reduced convenience fee charge, standard Ticketmaster service charges will apply and may vary from city to city, and U2.Com Subscribers will have the option of selecting from a variety of delivery methods. Some venues charge facility fees, parking fees or municipal taxes, which we have, no control over.)
In short, most U2.Com Subscribers will enjoy a significantly reduced Ticketmaster Convenience Charge per ticket when purchasing for a show in North America
"It's not always about you!!!" (But if you think I'm referring to you anyway, then I probably am.)
"Good luck returning my ass!" - Wilhemina Slater
"This is my breakfast, lunch and f***ing dinner right here. I'm not even f***in' joking." - Colin Farrell
Updated On: 1/24/05 at 12:30 AM
). I reckon U2.com is securing say, 10% of each price range.
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