Mamie, I feel your pain. Wait'll you hear this one. It's funny now but it wasn't back then.
I too was waiting all day for a package which never came. When I called Fedex, they said I could come and get it since it was at their office already. I walked over there and showed ID proving who I was, showed them the Fedex card saying that they tried to deliver. Okay, the guy goes into the back room and comes out with my package. I picked it up and he said, no, you can't have it. I'M HOLDING IT!
They guy said there's a label on it saying that it can only be delivered to my door. WTF?
I said that I already proved who I was. He wouldn't give it to me. I was in a state of shock. I started making phone calls to the company who sent it, but the correct person wasn't in that day.
Finally Fedex made a call to a driver and then told me to go home and they would deliver it to me right away. Which I did, but WTF?
<-----I'M TOTES ROLLING MY EYES