Any way to verify (Hamilton) tix bought from StubHub? — Page 2

PThespian said: "It has nothing to do with who scans in first. The person with the legit ticket gets in no matter when the person with the fake ticket scans in.

It also doesn't matter who scans in first if two people with fake tickets show up. Neither one is getting in.

Bottom line: There's only one legit ticket per seat per show. That doesn't change no matter how often it gets bought and resold.

If you have it enjoy the show. If not make sure you dress appropriately for the weather outside."

If the issue is fake versus legit, you are correct. But, if I have a legit e-ticket, and I sell that PDF 20 times... and all 20 people are in line, the first scan gets in, and the other 19 people will not. All of those are legit, but only the first scan counts.

"The ticket should have the original buyer's name. Do some recon, find their fb or whatever, you should be able to get an idea of what's up."

Actually the PDF from StubHub does not have the name of the original purchaser. I believe this is intentional on the part of StubHub, because their fine print talks about acting as a middle man so that the actual buyer and seller are never in contact and know nothing about each other. Obviously if they left the original purchaser's name on the ticket image, that goal would be defeated.



Incidentally, I have also theorized that whatever process they use to remove the original purchaser's name from the ticket also causes the other irregularities that I and others have noted. I'll report back after June 5 with my evidence for or against this this theory . . . .

Updated On: 5/10/16 at 04:41 PM

I've purchased tickets on stubhub before with original purchaser name listed. A no name ticket just means the person covered their name and rescanned the PDF into their computer. A practice I've done myself selling extra concert tickets, so don't let that deter you.

I just wanted to relay my positive experience with StubHub customer service over Hamilton tickets. I bought instant download tickets for my sons pretty close to showtime but they did not instant download. It turned out that because my account was brand new, instant download would not work for some reason. The issue was straightened out but my boys got into the show 15 minutes late because of it. Being late was not the worst thing in the world since it was their second time seeing it but still not good for the $$ I paid. I complained to StubHub and they refunded $175. I appreciated the gesture a lot.

gypsy101 said: "No reselling is allowed for either one, and for both I have to pick my tickets up at the venue the day of the show. Only one was on ticketmaster (the other was via her presale) but the name can't be changed, it can't be transferred or resold and for the other, the credit or debit card used to purchase the ticket must be used to get the ticket. My boyfriend gets public anxiety when I'm not there with him so unfortunately it looks like I'll have to see Adele twice."

That is the flip side of not allowing unrestricted scalping, though. No sane middle ground.

PThespian said: "BroadwayNYC2 said: "With a Ticketmaster resale it is impossible to resell a legit ticket more than once. Your barcode is invalidated once the sale goes through.

I am not sure about Stub Hub. I've never used it. So you may be correct.

If you put it on multiple websites, its easy.




I'm totally not arguing but am curious.

Say I have a ticket that I list on three websites. Once someone buys it they want me to transfer it to them electronically.

I go into my TM account and transfer the ticket. This is the original ticket and that buyer now has it.

Someone else buys it on a second website I listed it on. I can't transfer it to them electronically because the ticket is no longer in my TM account. Those people have nothing to present to even try to get in.

Right?







"
The third party sites don't use ticketmaster to transfer the tickets, however. So you don't transfer them by logging into your ticketmaster account.


That's the problem. All stub hub does is reprint the tickets with the original barcode you entered in when the tickets sell. And you type in that barcode when you list the tickets. So someone could put them on stub hub, also put them on ticketmaster resale, and sell them on both sites. Regardless of what order they sell in, the stubhub tickets will be printed by the buyer with the original barcode that is no longer valid because ticket master has issued a new barcode. I'm assuming other sites work the same way.



The same is true with paper tickets-you could print them before selling them on ticketmaster resale. The buyer would have a printed ticket and wouldn't know until they showed up that it was invalidated.



Stubhub requires sellers to put in a credit card for the fan protect guarantee (which gives the buyer their money back and charges the seller in the event of fraud), and as a result the vast majority of these sales are fine. The scalpers who are making their living on reselling tickets aren't doing it this way. But some people must be using stolen credit cards or otherwise gaming that system.

Updated On: 5/11/16 at 12:31 PM

Thanks for letting us know. It seems strange to me with all the discussion on these boards about Hamilton seats, tickets and performances that nobody else has complained of the same situation. Not being able to list tickets for resale on Ticketmaster brings the legitimacy of them into question, when indeed they are great seats to a great show purchased through Ticketmaster.

Followup: my tickets were genuine! We arrived first in line just to be extra safe but walked in smoothly with no issue whatsoever. The oddities of the tickets must have been some Stubhub automated tool or scanner problem.



And, as if it needs to be said, the show was phenomenal!!!

Apologies for the late follow-up. OP here. Our tickets were legit! We were not first in line but we were definitely near the front, so who knows -- but the barcodes scanned notwithstanding the irregularities on the tickets, and we had no trouble at all . . . except when my daughter, who swore she didn't need to use the restroom before the show, needed to go at intermission so we had to fight our way down to the basement and back up to the rear mezzanine during those 15 minutes. :)



Our seats were Row B rear mezzanine, dead center, and were perfect. Although we obviously would have liked to be closer, we didn't feel like we were too far back at all. We had Javier in for Lin (which we knew in advance) and Austin Smith in for Leslie, but all the rest of the regular cast performed as billed. I was a little disappointed not to see Leslie, but Austin won me over by Wait For It. Loved his eye-rolling look back at the audience during Non-Stop too . . .

Updated On: 6/7/16 at 11:41 AM

Austin won me over by Wait For It. Loved his eye-rolling look back at the audience during Non-Stop too . . .

I was at the same performance, and Austin (and his eye rolling) was so fantastic. I was slightly bummed not to see Leslie (although I had seen him previously on Broadway and off-Broadway in the show), but Austin was so good. Javi was incredible, but I knew he would be having seen him in In the Heights and he is just an absolute star.

Unfortunately, there really isn't a way to verify the tickets. However, I had the same concern when purchasing tickets from SH for Hamilton recently. I spoke to SH and they informed me that they were from a longstanding seller and also said that they have been buying extra tickets as "extras" just in case people do not get in. I was also informed that SH has a process for new sellers in which they verify how the tickets were purchased and also do not pay the seller until after the show. I would buy from StubHub with confidence.