bear88 said: "
The producerscan't get people into the theater to see it. The reactions I've read to its Broadway previewshave been predictably mixed. Are the producers just not promoting the musical?"
I mean, how do you promote anything? Print, TV, radio, and online content + signage/billboards, etc. They could be making more of an effort with online content, though a Broadway.com vlog and a cast with a substantial social media presence doesn't guarantee full houses. There's been a soft push on TV but that might ramp up once the show opens with appearances on the various talk shows. It's a shame the show's opening didn't coincide with a season of Drag Race airing. I haven't seen much in terms of print or visual marketing but that can be costly with no guarantee of returns. It's one thing to advertise a new lead in Waitress or Kinky Boots but you can lose money just plastering your logo out there. I've noticed that more of the recognizable properties (Anastasia, Mean Girls, etc.) seem comfortable with subway ads and that kind of signage early into the run.
I do think it's possible that the audience is just not there for Head Over Heels. Like, if you tell people there's a Pretty Woman musical, they might be interested once they know about it. But if you tell people there's a Go-Gos jukebox musical based on an obscure Elizabethan play, I don't know if you'll move tickets.