Saw the show last night and it appeared to be sold out. Since I purchased by tickets online, I did receive a survey after the performance via email. But I think that is standard procedure for Arena.
This production is definitely attracting a MUCH younger audience than many shows at local regional theaters. While there were lots of 70+ aged season ticket holders, there were an equal number of kids in their late teens / early 20s. I'm sure Arena's "pay your age" for theater-goers under 30 helps significantly in this regard. I'm hearing more and more stories of people going back to see the production for a second and third time.
The official opening s tomorrow night so the performance I saw was probably fairly close to a final product. I absolutely loved the music and work up this morning with the songs ringing in my ears. My kids (15 and 20) both commented how sorry they were that there isn't a cast recording because "I'm not ready to say goodbye to this music yet". I found the performances uniformly solid and the staging simple, yet effective. Ben Platt was just amazing. His acting was maybe more impressive than his singing...which is saying a lot.
It's almost impossible not to draw some parallels with Next to Normal. Both shows are directed by the same person and have their initial performances at the same theatre. They are both based around family dynamics and deal with important social/mental health issues in our society. The first act seems more derivative than the second. However, it's MUCH more geared to issues facing today's teens than the 40-something adults in Next to Normal. That doesn't mean it feels in any way like a show written for teens.....it's just a different focus. The second act (with the exception of the song with the dad as others have mentioned) is terrific. I could hear people crying around me (or more correctly with me) late in the performance.
I'm so glad I was able to see it...and now I'm wondering if I can justify seeing it again since I'm definitely OVER the under-30 bargain price age! I know my kids are champing at the bit to see it another time.