Started to post before, but couldn't remember what I'm allowed to say as a Gold Club member and deleted it...I CAN say that it's absolutely worth it. Even though I live 90 miles from the city and don't have a job where I'm at my computer all day long, I manage to use it enough to love it. If I lived in NYC, I'd be using it once or twice every week! And the folks who work there are always really helpful and unfailingly nice...
Sorry if this sounds like an ad, but I am pretty happy with this service

If anyone has a more specific question, feel free to PM me...