How do you handle inappropriate theatre employees?

[Spiritoflaw]

Posted: 7/3/04 at 3:22am

I recently had a very awkward experience with a theatre box office employee and I need some advice and help! My husband ordered our tickets online and telecharge instructed us to pick up these these tickets from the theatre box office. When I gave the box office person my credit card, he started making fun of us because he recognized our names on the card; so we saw the same show a couple of times. He insisted on asking me how many times we saw the sane show, but didn't believe me when I told him I only saw it 3 times, and bought more tickets as presents to give to our clients and relatives, etc. He really made me feel awkward and defensive. I'd hate to stop seeing a show that I love, just because the theatre employees are nosy and inappropriate.So, I'm curious if anybody here has some good advice for us? Thank you very, very, much.

[jrb_actor]

Posted: 7/3/04 at 3:27am

Write a letter to the manager of the theatre.

[Al Dente]

Posted: 7/3/04 at 5:28am

Wait, there are inappropriate theater employees? My advice is, take comfort in knowing that as miserable as he tried to make you feel, he's that much more miserable with himself. Those box office people, for the most part, are a troubled lot.

[broadwayguy2]

Posted: 7/3/04 at 5:29am

how true that is.

[BroadwayBound06]

Posted: 7/3/04 at 7:35am

you "dispose" of them

[erniesgirl96]

Posted: 7/3/04 at 7:46am

Wow, what theater was it?

[sabrelady]

Posted: 7/3/04 at 8:33am

Quietly but firmly Challenge them. "What exactly is the point you are trying to make? I just want to be clear because the impression I am getting is you do not want my business. Is That correct?" Quiet but firm @ all times. perhaps they were just trying to be "funny/friendly" & missed by a mile.

[Nipper]

Posted: 7/3/04 at 9:38am

Oh my, I've had this happen also. I am always prepared for rudeness ahead of time, since the majority of service people make it a habit, so it was no problem. I once went to a show three nights in a row and got the same B/O person each time. The second night he gave me a second look but didn't say anything, but I could tell he recognized me from the night before. The third night he asked who in the show I was stalking. I replied "What?" He asked again, slightly louder. I said "What's that?" He said it again, even louder, where the other person in the B/O and people in line heard it loud and clear. I asked "Repeat that?" He slammed my tickets down and I smiled, said "Thank you" and turned away.

[newyorkuniq]

Posted: 7/3/04 at 10:01am

I know the feeling. Last summer I had to do B.O. dropoff's all the time. These people are on a power trip for no good reason. At one point I remember a guy being so rude to me,and then finding out I was from the Producers office. He got a oh **** look on his face and started sucking up really fast ...lol

[Unknown User]

Posted: 7/3/04 at 10:12am

It might have been that he was trying to be funny and missed; I've seen I Am My Own Wife three times with various people, and have gotten to know the box office staff well to the point where, when I picked up the tickets the third time, he jokingly said "You know, the show hasn't changed since the last time." Could have been a situation like that where his humour just didn't translate.

[broadwayguy2]

Posted: 7/3/04 at 2:57pm

It's like when I went to see Hairspray.

I saw teh Mother's day matinee and the box office man that morning was VERY nice and VERY helpful. I returned for The Wednesday matinee and the man working there that day was EXTREMELY rude and not at all helpful. But teh rest of the wonderful Neil Simon staff, several of whom I had cobversations withoutside, and having Aja Maria's delightful mother as my usher and intermission chat buddy made up for it.

[JimVukovich]

Posted: 7/3/04 at 3:09pm

When they're rude, I say "Go for his nuts!"

[J.]

Posted: 7/3/04 at 3:21pm

spiritoflaw: You're not from New York are you? Next time tell them to shut the **** up and give you your godamn tickets or go to hell. That's how we East Villagers handle it! Updated On: 7/3/04 at 03:21 PM

[broadwayguy2]

Posted: 7/3/04 at 3:23pm

I second that Jim! But it works best on butch deisel dyke gym teachers.

[CATSNYrevival]

Posted: 7/3/04 at 3:23pm

Who cares. Kick him in the menzels. Julky cheno...

[Phantom2]

Posted: 7/3/04 at 5:06pm

Ever hear the phrase, "Kill them with kindness"? Try it, it works!!

Updated On: 7/3/04 at 05:06 PM

[J.]

Posted: 7/3/04 at 11:14pm

how much do those box office poepl make?

[Musetta1957]

Posted: 7/4/04 at 1:02am

"How much do those box office people make?"

[Sumofallthings]

Posted: 7/4/04 at 1:09am

Poop on them.

[J.]

Posted: 7/4/04 at 1:14am

sumofallthings: hahahahaha

mussetta: whenever youre done i would love to have actual conversations with you about the thread.

[Musetta1957]

Posted: 7/4/04 at 1:17am

I try not to have conversations with people who present themselves as mouth-breathing, semi-literate cretins.

[Sumofallthings]

Posted: 7/4/04 at 1:17am

He'll be done when you improve your responsibility for yourself.