"The new Telecharge is indeed terrible. I hadn't used it yet and it took almost an hour to browse the various performances I was looking at and buy tickets."
Ugh. I am going to threadjack here because I need to rant. I now prefer Ticketmaster over Telecharge. I feel like Ticketmaster listened to some customer suggestions. For example: interactive seat selection. I've been able to select specific seats from an interactive seating charts (even for concerts with venues with thousands of seats). Telecharge, on the other hand, tried to fix something that was not really broken to begin with.
I can understand they were probably trying to reduce the number of screens you had to pass through before you could purchase tickets, but I preferred that A LOT over the interface they have now. The site is way too cluttered.
"We like to snark around here. Sometimes we actually talk about theater...but we try not to let that get in our way." - dramamama611