How long does telecharge take to email tickets?
How long does telecharge take to email tickets?
DAME
Broadway Legend Joined: 4/15/04
#1How long does telecharge take to email tickets?
Posted: 4/2/17 at 2:05pm
I bought tickets Friday morning. I got the confirmation. It says tickets emailed separately. Sunday morning still no tickets. Show is this Tuesday. I fly out tomorrow night.
And I just sent a email to customer service but no response.
HUSSY POWER!
------ HUSSY POWER!
Updated On: 4/2/17 at 02:05 PM
CT2NYC
Broadway Legend Joined: 3/7/17
#2How long does telecharge take to email tickets?
Posted: 4/2/17 at 2:13pm
I used Telecharge last week, and I received my e-tickets 5 minutes after the confirmation. It couldn't hurt to call them at 212-239-6210.
Updated On: 4/2/17 at 02:13 PM
DAME
Broadway Legend Joined: 4/15/04
#3How long does telecharge take to email tickets?
Posted: 4/2/17 at 2:15pm
Will do it right now. Thank you.
HUSSY POWER!
------ HUSSY POWER!
dramamama611
Broadway Legend Joined: 12/4/07
#4How long does telecharge take to email tickets?
Posted: 4/2/17 at 2:16pm
Did you check your junk mail?
Other than that, I'd call them, too!
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DAME
Broadway Legend Joined: 4/15/04
#5How long does telecharge take to email tickets?
Posted: 4/2/17 at 2:30pm
I called. They said i wouldn't receive them until tomorrow. That usually it is a 5 day wait but when you buy on days closer to show day they go out quicker. It is all good. They will now hold at box-office.
HUSSY POWER!
------ HUSSY POWER!
@z5
Broadway Legend Joined: 11/30/15
#6How long does telecharge take to email tickets?
Posted: 4/2/17 at 3:08pm
I've also realized it's different per show. Sometimes the email came minutes after the order, and other times it was days or a week or two.
DAME
Broadway Legend Joined: 4/15/04
#7How long does telecharge take to email tickets?
Posted: 4/2/17 at 3:16pm
They said for high in demand shows it's a method of fraud control. They were very nice on the phone.
HUSSY POWER!
------ HUSSY POWER!
BroadwayRox3588
Broadway Legend Joined: 10/5/16
#8How long does telecharge take to email tickets?
Posted: 4/2/17 at 3:19pm
Maybe it's a coincidence, but I bought four Telecharge tickets for an NYC trip in a couple weeks. For Bandstand and The Play That Goes Wrong, I got my tickets within a few minutes of buying them. For Anastasia and Come From Away, it took a few days. So it may demand of the show may have something to do with it, as well.
Update: I did not realize the above comment was posted, as I was typing this. My bad haha
SarahNYC2
Featured Actor Joined: 9/18/16
#9How long does telecharge take to email tickets?
Posted: 4/2/17 at 3:39pm
I feel like when I bought Dear Evan Hanson it took over a week to the point when I was worried I had missed the email!
#10How long does telecharge take to email tickets?
Posted: 4/2/17 at 3:55pm
@z5 said: "I've also realized it's different per show. Sometimes the email came minutes after the order, and other times it was days or a week or two.
"
This. It seems to vary per show. As mentioned, it seems to be some sort of fraud control.
Not to be confused with Dave19.
#11How long does telecharge take to email tickets?
Posted: 4/2/17 at 4:19pm
If the show is within a week, I always pick box office will call. That's what I did for Dear Evan Hansen and Anastasia and I was abLe to skip the long line outside bc the line for will call was almost empty. Afterwards, they told me I can go to the usher to scan my tickets (versus going back outside to line up at the ticket line.)
i have noticed hello dolly tickets take 4-5 days same for Dear Evan Hansen.
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