How long does telecharge take to email tickets?

[DAME]

How long does telecharge take to email tickets?#1

Posted: 4/2/17 at 2:05pm

I bought tickets Friday morning.  I got the confirmation.  It says tickets emailed separately.  Sunday morning still no tickets.  Show is this Tuesday.    I fly out tomorrow night.

 

And I just sent a email to customer service but no response.  

HUSSY POWER! ------ HUSSY POWER!

Updated On: 4/2/17 at 02:05 PM

[CT2NYC]

How long does telecharge take to email tickets?#2

Posted: 4/2/17 at 2:13pm

I used Telecharge last week, and I received my e-tickets 5 minutes after the confirmation. It couldn't hurt to call them at 212-239-6210.

Updated On: 4/2/17 at 02:13 PM

[DAME]

How long does telecharge take to email tickets?#3

Posted: 4/2/17 at 2:15pm

Will do it right now. Thank you.

HUSSY POWER! ------ HUSSY POWER!

[dramamama611]

How long does telecharge take to email tickets?#4

Posted: 4/2/17 at 2:16pm

Did you check your junk mail?  

 

Other than that, I'd call them, too!

If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.

[DAME]

How long does telecharge take to email tickets?#5

Posted: 4/2/17 at 2:30pm

I called.  They said i wouldn't receive them until tomorrow.  That usually it is a 5 day wait but when you buy on days closer to show day they go out quicker.  It is all good.  They will now hold at box-office.

HUSSY POWER! ------ HUSSY POWER!

[@z5]

How long does telecharge take to email tickets?#6

Posted: 4/2/17 at 3:08pm

I've also realized it's different per show. Sometimes the email came minutes after the order, and other times it was days or a week or two.

[DAME]

How long does telecharge take to email tickets?#7

Posted: 4/2/17 at 3:16pm

They said for high in demand shows it's a method of fraud control.   They were very nice on the phone.

HUSSY POWER! ------ HUSSY POWER!

[BroadwayRox3588]

How long does telecharge take to email tickets?#8

Posted: 4/2/17 at 3:19pm

Maybe it's a coincidence, but I bought four Telecharge tickets for an NYC trip in a couple weeks. For Bandstand and The Play That Goes Wrong, I got my tickets within a few minutes of buying them. For Anastasia and Come From Away, it took a few days. So it may demand of the show may have something to do with it, as well.

Update: I did not realize the above comment was posted, as I was typing this. My bad haha

Updated On: 4/2/17 at 03:19 PM

[SarahNYC2]

How long does telecharge take to email tickets?#9

Posted: 4/2/17 at 3:39pm

I feel like when I bought Dear Evan Hanson it took over a week to the point when I was worried I had missed the email!

[Dave13]

How long does telecharge take to email tickets?#10

Posted: 4/2/17 at 3:55pm

@z5 said: "I've also realized it's different per show. Sometimes the email came minutes after the order, and other times it was days or a week or two.

 

"

This.  It seems to vary per show.  As mentioned, it seems to be some sort of fraud control.   

Not to be confused with Dave19.

[Wick3]

How long does telecharge take to email tickets?#11

Posted: 4/2/17 at 4:19pm

If the show is within a week, I always pick box office will call. That's what I did for Dear Evan Hansen and Anastasia and I was abLe to skip the long line outside bc the line for will call was almost empty. Afterwards, they told me I can go to the usher to scan my tickets (versus going back outside to line up at the ticket line.)

i have noticed hello dolly tickets take 4-5 days same for Dear Evan Hansen.

Updated On: 4/2/17 at 04:19 PM