How long does telecharge take to email tickets?

I bought tickets Friday morning. I got the confirmation. It says tickets emailed separately. Sunday morning still no tickets. Show is this Tuesday. I fly out tomorrow night.



And I just sent a email to customer service but no response.

Updated On: 4/2/17 at 02:05 PM

Will do it right now. Thank you.

I called. They said i wouldn't receive them until tomorrow. That usually it is a 5 day wait but when you buy on days closer to show day they go out quicker. It is all good. They will now hold at box-office.

They said for high in demand shows it's a method of fraud control. They were very nice on the phone.

I feel like when I bought Dear Evan Hanson it took over a week to the point when I was worried I had missed the email!

If the show is within a week, I always pick box office will call. That's what I did for Dear Evan Hansen and Anastasia and I was abLe to skip the long line outside bc the line for will call was almost empty. Afterwards, they told me I can go to the usher to scan my tickets (versus going back outside to line up at the ticket line.)

i have noticed hello dolly tickets take 4-5 days same for Dear Evan Hansen.

Updated On: 4/2/17 at 04:19 PM