Incredibly frustrating

Hi all. So I booked flights to NY today, and hoping to catch this show I went to the official website and when I check out, it says 'The account being created already exists'

I don't recall ever setting up an account, but I go to 'forgot my password' and it says the username and email do not match. I have tried now with various different email addresses...no luck.

When I try calling the box office, it is toll free and from the UK, this is not an option. The line will not connect.

Does anyone by any chance know an email or different telephone number for this theater so I can call them and book a ticket??

I'm sure it is frustrating.  Have you attended the Hudson Theater since it reopened? If so, that's likely when you made the account.  

 

Do you have a different email you could try?  Even if you create a free one just for this purpose?

I've never been to this theater before. I have tried about 4 different email addresses, the same thing happens  

 

The OP said the only number they had was an 800 number which doesn't work from overseas.

StevieA said: "Isn't this the Plaza Suite thread?"

This is "A" Plaza Suite thread, but a new one you started.  It's not easy to realize that just from you tagging it as such.  

or just create a new account  / use a different email maybe? I say this because I’ve done it.

Updated On: 4/8/22 at 05:23 PM