Jujamcyn Switch to ATG Tickets
Jujamcyn Switch to ATG Tickets
mitchern
Understudy Joined: 5/7/03
#1Jujamcyn Switch to ATG Tickets
Posted: 3/13/25 at 3:33pm
There goes Seatgeek's Broadway deal with Jujamcyn I guess... Family just got an alert that their SG tickets for The Book of Mormon have been moved over to ATG ticketing.
chrishuyen
Broadway Legend Joined: 11/12/14
#2Jujamcyn Switch to ATG Tickets
Posted: 3/18/25 at 11:26am
honestly no complaints here since I find ATG ticketing much easier to deal with from a user interface perspective (no clue how their customer service is in comparison though)
#3Jujamcyn Switch to ATG Tickets
Posted: 3/18/25 at 11:32am
This really shouldn't be surprising since Jujamcyn is now part of ATG.
"...everyone finally shut up, and the audience could enjoy the beginning of the Anatevka Pogram in peace."
ErmengardeStopSniveling
Broadway Legend Joined: 9/20/18
#4Jujamcyn Switch to ATG Tickets
Posted: 3/18/25 at 12:28pm
Kad said: "This really shouldn't be surprising since Jujamcyn is now part of ATG."
Yes and this means ATG can collect the fee instead of farming out to a third party.
BroadwayBen
Broadway Star Joined: 6/5/03
ErmengardeStopSniveling
Broadway Legend Joined: 9/20/18
#6Jujamcyn Switch to ATG Tickets
Posted: 3/18/25 at 1:55pm
BroadwayBen said: "Didn't ATG acquire Jujamcyn?"
Yes.
And they probably didn't switch over sooner because of an existing contract with SeatGeek and/or a wish to make sure they had the right infrastructure in place first.
OhHiii
Broadway Legend Joined: 4/30/16
#7Jujamcyn Switch to ATG Tickets
Posted: 3/18/25 at 2:26pm
It was always so bizarre that Jujamcyn went to SeatGeek in the first place, so this is a huge net positive for them both in customer service control and their bottom line given they're making revenue from the fees themselves.
This is in line with the other 3 main theater owners. Shuberts have Telecharge, Nederlanders have Broadway Direct, now ATG has ATG Tickets for all houses.
Something that may not be appreciated quite as much here is that the industry has been severely hamstrung from a data standpoint having so much under the TicketMaster umbrella for so long. It meant that a huge chunk of buyer data related to demographics, purchase behavior, etc was under lock and key with TicketMaster. Hopefully now that all of the owners control their own data, the League will be able to better understand the marketplace in ways they haven't been able to before.
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