Understudy Joined: 10/1/16
Broadway Star Joined: 10/28/17
Danielle49 said: "Both times I’ve gone to shows at the Beaumont via LincTix, they’ve checked my ID. I don’t know about other theater box offices"
Same. They've always checked my ID, and when I bought a LincTix for a friend as well, they also had to be there and show their ID when I picked up the pair.
We got tickets at the box office a couple weeks ago for this afternoon and they actually made us leave them there so that all parties could show ID.
Chorus Member Joined: 11/19/13
My friend and I bought Linctix online together and he was at the bar at the Vivian Beaumont while I was in line for the tickets. They wouldn't give me either ticket without seeing both of our IDs. I want to say when I bought a ticket for Glass Menagerie in person the ticket seller at the Belasco just gave me the ticket, but I've heard of other theatres holding onto them until day of show.
As a slight amendment to my statement, they did hold the tickets until this afternoon, but none of our IDs were checked when we picked them up.
I tried to buy tickets this morning and I received this warning: "We’re sorry. Your credit card was not approved, and we were unable to complete your purchase. Please try again using a different credit card, or call 212-239-6210 to report the problem."
This felt odd to me because I knew I had an available balance but I thought maybe I'd entered in the number incorrectly so I tried again. I received the same warning.
So I put away my Visa card and I tried my Discover instead. This one also received the same warning...and when I checked both online I saw that the available balances had been adjusted to reflect making these purchases. I even received two Visa alerts letting me know that my card had been used (not denied), which basically means I've bought three tickets and I'm not able to use a single one. Has this happened to anyone before?
I'm going to wait until it reflects as an actual payment on my cards to dispute with the card companies, and I'll probably call the number they gave me in the warning in a few as well. I'm just a little frustrated right now.
Chorus Member Joined: 12/3/18
I had a similar experience recently buying TKAMB Linctix. I called telecharge and they ran the transaction over the phone. They said my card was denied because of fraud prevention even though the transaction went through every time I attempted to buy the tickets. The charges disappeared within 24 hours but the whole thing was odd.
Scoot3 said: "I had a similar experience recently buying TKAMB Linctix. I called telecharge and they ran the transaction over the phone. They said my card was denied because of fraud prevention even though the transaction went through every time I attempted to buy the tickets. The charges disappeared within 24 hours but the whole thing was odd."
That was the outcome of my conversation also! Apparently my name had several linctix accounts attached to it (and too my credit card), so it kept coming up as fraud? What was confusing to me is that I've only just gotten a Discover card so I know it couldn't have been linked to another account, but regardless none of the charges stayed on my cards and I was able to purchase the tickets over the phone. I guess next time I'll just purchase over the phone again. It's a little obnoxious that this whole thing took a little under 20 minutes on the phone, but for $35 tickets I'll live with it.
I just got LincTix for $32 at the TKAMB box office. He gave me the ticket, but didnt check my ID. Just asked for my number and handed me the ticket.
Just a heads up, the earliest availability for LincTix is now May 4th, 2019
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