This happened to me with Superstorm Sandy and the last revival of The Heiress with Jessica Chastain The box office only accepted specific dates, the actual storm and immediately after, and refused to give me any options. NJ Transit wasn't running for 48 hours past the initial window -- I was trapped in a town that had no power -- and they found that an unacceptable excuse. The box office was strangely rude, questioning my inability to get to the theater. As if I'd failed to show up for jury duty. I tried to go higher with no results. I remain shocked to this day that I couldn't be squeezed in. The show was a modest success but not selling out.
"I'm a comedian, but in my spare time, things bother me." Garry Shandling