GeorgeandDot said: "The Neil Simon staff is the worst customer service in the entirety of the United States of America. Rikers Island guards are more friendly."
I must have caught them on a good day. When I had my trip cancelled a week or so ago, my Angels In America tickets were refunded by Ticketmaster, after box office approval. Granted, my 4 shows with Telecharge were refunded quicker. I am grateful to all of the box office staff at my six shows who approved my full refund. If not, I would have had a big loss.
Updated On: 5/26/18 at 11:23 AM