Past dating at Roundabout?

[ljay889]

Posted: 4/21/14 at 2:35pm

I was told that you could past date a Roundabout ticket for general admission for a future performance. How exactly does general admission work?
Anyone have experience with this?

[Kad]

Posted: 4/21/14 at 2:37pm

Generally, all you'll have to do is call up once the ticket date has passed (...obviously). Just give them a date you'd like to attend, and if there is sufficient space for a reservation, you'll be set for GA. You'll just have to pick up a numbered voucher at the box office (which are randomized), wait in line according to the number, and then the house staff will seat you just prior to curtain in the best available empty seat.

If it's a two-act show, you may lose the seat you're in, if the ticketholder arrives.

[ljay889]

Posted: 4/21/14 at 2:53pm

Thanks for the info!! But yikes, it sounds like even with a voucher, nothing is guaranteed?

[Sutton Ross]

Posted: 4/21/14 at 2:55pm

Nothing is guaranteed, unless you're a subscriber.

[Kad]

Posted: 4/21/14 at 2:56pm

If you've got a GA reservation, you are guaranteed a seat. Roundabout never has true 100% capacity.

[ljay889]

Posted: 4/21/14 at 3:01pm

Even at Cabaret? My ticket is for cabaret.

[Sutton Ross]

Posted: 4/21/14 at 3:03pm

You are not guaranteed a seat to Cabaret on the exact date you want. They will work with you to find a seat, but since sometimes it does sell out, you may need to suggest multiple dates.

[April Saul]

Posted: 4/21/14 at 3:05pm

If it happens to be a $10 ACCESS10 ticket, you can't use it after the fact. And if you're a subscriber, the GA system will usually give you a great seat, especially if you line up early for the performance you're going to. Not sure for non-subscribers, non-ACCESS10, however...

[ljay889]

Posted: 4/21/14 at 3:16pm

Mine is regular hiptix ticket.

[haterobics]

Posted: 4/21/14 at 3:20pm

If you only paid $10, that seems fair of them to not go crazy trying to make sure you get to attend again. Unless it was for when they canceled the show...

[Sutton Ross]

Posted: 4/21/14 at 3:21pm

Yeah, they won't be making too much effort for a hiptix ticket.

[ljay889]

Posted: 4/21/14 at 3:28pm

Access 10 and hiptix are two different things.
The representative said hiptix can still past date with GA.

I thank Kad and April for actually providing information.

[Sutton Ross]

Posted: 4/21/14 at 3:33pm

LOL. We all provided you information, I guess you just didn't like it or didn't understand.

Updated On: 4/21/14 at 03:33 PM

[ljay889]

Posted: 4/21/14 at 3:48pm

Your information appears to be inaccurate. Again, Kad and April
provided me with valid information.

[haterobics]

Posted: 4/21/14 at 3:50pm

For the record, I never attempted to provide information.

Updated On: 4/21/14 at 03:50 PM

[Kad]

Posted: 4/21/14 at 3:56pm

I believe that GA is limited for Cabaret, in general. They may even stop offering it entirely (they may even start limiting exchanges for subscribers, from what I've heard).

Access10 is obviously not a sure bet for GA or anything. It's 10 bucks, absorb the loss.

HipTix will generally be swapped into GA or another HipTix seat, based on availability.

But Cabaret's a different beast. Roundabout is understandably trying to wring every last cent from it, at the expense of flexibility of their usually fairly lenient customer service.

Updated On: 4/21/14 at 03:56 PM

[ljay889]

Posted: 4/21/14 at 3:59pm

See, that is the valuable information that I am looking for. Thanks again, Kad!!

[Sutton Ross]

Posted: 4/21/14 at 4:12pm

"Nothing is guaranteed, unless you're a subscriber."

"You are not guaranteed a seat to Cabaret on the exact date you want. They will work with you to find a seat, but since sometimes it does sell out, you may need to suggest multiple dates."

There is nothing inaccurate about my information. Not a thing. We all know the difference between hiptix and Access 10. They will make more of an effort for a subscriber versus someone who purchases low cost tickets. That is what we were trying to say. I'm a subscriber, and they are a lot more helpful to me now.

[Kad]

Posted: 4/21/14 at 4:13pm

Ticket flexibity is one of the marketed perks of subscribing.

[Sutton Ross]

Posted: 4/21/14 at 4:25pm

Yes, it was like night and day for me. They call, email, and completely work with you on the best seats for whatever dates you wanted. I called them two hours before Violet, and they got me a better seat within minutes. It makes everything much easier.

[ljay889]

Posted: 4/22/14 at 12:24pm

Well Sutton Ross, maybe I will thank you. Today, I decided to subscribe to Roundabout, as a very good floor banquette popped up (actually I think it's usually a VIP seat).
The representative was extremely accommodating.

In the future, I guess I'll try general admission for that unused hiptix.

[ljay889]

Posted: 4/22/14 at 12:53pm

Also, they made an exception for me joining with a ticket for a "day of" performance. They were wise not to turn away the money. Again, very accommodating.

Question, since I have never subscribed before and did this on a total whim. As a member, does this mean that I will get $99 tickets to future performances of Cabaret?

[VintageSnarker]

Posted: 5/22/16 at 2:40pm

Bumping this thread to ask if the policy is still the same. I was going to take the day off from work because this was the original closing date for She Loves Me but with the way the trains are running near me it would have been impossible to make the show on time. Should I still call up to make a reservation or do you just go to the box office that day with no guarantees?

[VintageSnarker]

Posted: 5/24/16 at 2:14pm

Thank you, PThespian. I'll give it a try. Hopefully it works out. 

[macnyc]

Posted: 5/24/16 at 2:22pm

Here is a previous thread to which I contributed my experience. Maybe it will be helpful.

 

https://forum.broadwayworld.com/readmessage.php?thread=1092507#4798157