gchris... the woman was mistaken. There is a cancellation policy and there are cancellation lines (actual nightly). The box office staff confirmed this.
As for the issue at hand. You are 6' and your eyes are below the stage deck. You confirmed this. This doesn't bother you. Cool. For those who don't mind sitting in a seat where their eyes are below the stage deck, these seats are for you. I was lied to and there was no reason for me believe that I was just being told what I wanted to hear. I was polite and developed a rapport with the people working the box office that did not lead me to believe that I would be given anything but the truth regarding my options.
As for your other point... I had been to the Pippin box office on many occasion to see if I could purchase tickets in advance. In fact, I had been there the day after the box office opened, long before the show did. The issue is premium seating. Since Book of Mormon, and the popularity of discounted seating, popular shows - and new shows hoping to be popular - won't sell the best orchestra center at their regularly listed prices. They are held back for premium pricing knowing that they can be sold at the last minute as a cancellation. I did have the opportunity to purchase row L (the first row, other than the first two rows) that is sold at regular prices. I wanted a better seat than that for Pippin (in the end, I sat just 2 rows in front of L).
It was my choice to go the route I did. I own that. I knew I would be waiting all day. I brought a book and an apple and my partner was planning on meeting me mid day. I even had two lovely women bring me a cupcake for my birthday! (If you read this, you two made my day.)
You are happy sitting below deck level on the side, I am not. (I didn't have to and it was only my empathy for my partner and those sitting around, all of which were complaining, that I originally started this thread).
Like you I am passionate about the theater and have my preferences. My whole point was, I was willing to wait. I was willing to take the chance that I would come up empty handed. That is the choice I made in wanting to sit in a "premium" seat at regular prices.
My issue was the information I was given. I was told the seat was excellent (subjective) and that my partner's eyes would be above deck level (factual). I was lied to.
We have different tastes in seats.
I will take back my comment regarding the quality of the seat and my assumption that these seats shouldn't be sold. Clearly I am wrong. There are people, like yourself, who like these seats. I do not.
I will just factually leave it at: Row AA PARTIAL VIEW, is just that: partial view. If you sit here, be prepared to be sitting with your eyes below the deck level.
Oh... one other point. I don't wish to misrepresent myself here, or take undue focus from the purpose of this being a board of peers passionate about the theater, so I don't go into the details of my experiences both in the house and on the boards, but I assure you, if you're willing to trust that I am not dishonest: I know the theater quite well, especially Broadway. I have never seen a stage deck set that high. These seats are truly partial view.... For peace sake... IMHO.
One more point... we can agree that Pippin is spectacular and a truly wonderful theatrical experience. I hope you didn't think I was dishing the show. I loved it.
Updated On: 5/17/13 at 11:39 AM