Touring houses don’t just bring shows to their theatres sight unseen. Many will send representatives up to New York to see the production on Broadway before deciding if it will be a part of their season. So I’d reckon that most of these presenters knew exactly what they were bringing to their patrons. If there was failure to provide audiences with warnings beforehand, it was the fault of the presenters, not the production itself. Most theatres did do everything they could in order to prepare their audiences by sending “Know Before You Go” emails and such. But I’m guessing most patrons just ignored those emails like they do other emails.
Full disclosure, I was a part of this production. I was proud of what our cast and crew accomplished. Chris’s article is spot-on. Yet I can also acknowledge that the show really shouldn’t have toured to some of the larger houses we toured to. Whenever we played a smaller house, there were generally less walkouts, and audience reaction was much more positive. It really was disheartening to come out after intermission and see SO many empty seats. It started to feel like, “If people aren’t enjoying this, what’s the point?” But the people who did enjoy it always made sure to let us know, and that was a good feeling. It was a tough tour for many, many reasons, audience reaction only being one of them. I’m grateful to have been a part of such a different show, but also grateful to now be in a “crowd-pleaser.” Much less walkouts these days. 