The service is always excellent and VERY friendly. I don't know if I've met the owner, but the staff behind the counter are so nice and helpful. Some of the them (sadly) recognize me as a regular, and I can tell you good customer service starts by the example at the top. If they are a reflection of the owner, then he's a pretty nice guy.
Marie: Don't be in such a hurry about that pretty little chippy in Frisco.
Tony: Eh, she's a no chip!