Hey Carlos, I asked about your situation, here is the update:
We've made a correction to our 4K and Blu-ray editions of THE WIZ to fix issues with the feature ATMOS soundtrack.
We have also added an additional soundtrack to the release, the original theatrical 70mm 6-track soundtrack.
Please note that we are prioritizing replacements for fans who pre-ordered directly from Criterion.com, so those will go out first in the coming weeks, but anyone who has these first pressing discs is eligible for a replacement, regardless of where it was purchased.
If you would like us to add you to our queue now, please send us the following:
- A photo of the defective disc(s) with your name and date written on the front/art side (using a sharpie or paint marker - you can write this info on the lighter portion of the disc, and take a photo against a light source so your name and date are visible). You do not need to break the disc.
- Note that if you purchased the 4K UHD + Blu-ray version, we need a photo of both marked discs; if you have the Blu-ray version only, a photo of the single disc is sufficient
- A snapshot of your original purchase receipt, if available
Replacement discs are estimated to start going out in late September to mid October.
Tracking will be emailed to you automatically from our Pitney shipping account once the discs are being packed.
Please hold on to the issue disc(s) for now but discard them as soon as the replacement versions are received successfully.