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Weird experience over the phone with New York Theatre Workshop — Page 3

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#51

Weird experience over the phone with New York Theatre Workshop

Yes, but lately a lot of ticket sales have started going online early. I know I'm not the only person who has lost out because of it. Roundabout and Lincoln Center, for example. I didn't want to miss out, so I've been checking in every ten minutes or so since about 11am. 


"I know now that theatre saved my life." - Susan Stroman
#54

Weird experience over the phone with New York Theatre Workshop

TotallyEffed said: "I wasn't able to get a ticket, full price or otherwise.

 

"

There are plenty of tickets available at the end of September for full-price. Are you really looking?

 

I'm sorry for anyone who did not see the CheapTix but they were indeed there at noon, exactly. Grabbed two in Row G no issue for first performance and there were plenty to choose from in Row H-L. 

#55

Weird experience over the phone with New York Theatre Workshop

There were just a few cheap tix available again, I guess many people had similar people as me. 

I figured out the glitch. You can't login first. Have to log out, add tickets then follow the steps. I managed to buy one. I'm going to release the one still in my cart now. Good luck!

#58

Weird experience over the phone with New York Theatre Workshop

I had to buy full price Weird experience over the phone with New York Theatre Workshop. I bought the first date available just to secure a ticket to hopefully trade with someone 

Sat dec 27 is what I have now.  Will take ANYTHING before December 24th

 

PLEASE PM me. Trade only 

#60

Weird experience over the phone with New York Theatre Workshop

If you still have stuff in your cart and can't complete the checkout process, you might still be OK!

I called the box office and they acknowledged some glitches with the site today, but they can do it over the phone now.

#61

Weird experience over the phone with New York Theatre Workshop

GreasedLightning, do you mean November? Not September.

I got on a few minutes before noon and got a pair for the second preview. It was very stressful though. They need to come up with a better system. Apparently they are still releasing tickets so keep checking.
#66

Weird experience over the phone with New York Theatre Workshop

Even though I wasn't able to get the cheap tix, I think NYTW handled everything remarkably well today. 

If someone was having a problem online, they were more than happy to assist over the phone. They even let me exchange my original ticket when a more convenient date opened up. 

#67

Weird experience over the phone with New York Theatre Workshop

Every performance now is sold out, according to the website. I had forgotten all about this going on sale today and now we won't be able to see it during our trip in November. Dang I'm bummed

#68

Weird experience over the phone with New York Theatre Workshop

But they were NOT "more than happy to assist over the phone". Because until about 12:45, the phone lines were forwarding to voicemail (or at least in the 10 attempts I made to call) and saying the box office was not yet open.


"I know now that theatre saved my life." - Susan Stroman
#69

Weird experience over the phone with New York Theatre Workshop

"But they were NOT "more than happy to assist over the phone". Because until about 12:45, the phone lines were forwarding to voicemail (or at least in the 10 attempts I made to call) and saying the box office was not yet open."

What an entitled attitude. Given that it sounds like the website was glitching, they must've had hundreds of phone calls. How many people exactly do you think they employ to answer them? It's only physically possible to handle so many requests at a given time. They were doing the best they could, I'm sure. It's theatre, it's not life or death, some of you really need to relax. As is almost always true, I'm sure more seats will open up as holds get released and as folks exchange/return for whatever reason. Everybody take a breath.

#71

Weird experience over the phone with New York Theatre Workshop

Crap. I checked their website periodically but never saw an on-sale date and every performance is sold out. If anyone ends up with 1 or more extra tickets, please let me know!

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