Profile for Telecharge

Hi tacotheatrelover! We're sorry that you're having an issue completing your order. Can you DM us the email address you used so we can take a look?

Hi there

Sorry about that! We just send you a PM.

Huss417 said: "Telecharge said: "We apologize for the intermittent service today. The issue has been resolved and you should be able to book your tickets at Telecharge.com"

Did you happen to read through the whole thread to see what other issues some of us are having? The site is very difficult to navigate to the point I have stopped looking to purchase tickets online and will go to the box office directly."

Yes, thank you everyone for the feedback. We are working on improvements to the seating chart and the speed of applying promo codes.

Huss417, we sent you a PM on January 3 to investigate the issue you reported. Please take a look if you can.

We apologize for the intermittent service today. The issue has been resolved and you should be able to book your tickets at Telecharge.com

Hi Cape Twirl of Doom!

You should see the following message on the lottery page for the performances you entered:

Please check back for the next drawing: Wednesday, April 05, 2023 at 3:00PM

If your name was drawn at 10am, you should see the results page at 10am. If you name is drawn at 3pm, you should see the results page at 3pm. If your name is not drawn today, you should see the results page at 3pm.

MemorableUserName is correct, Twitter disabled access to their platform so we have temporarily removed Twitter as a login option. If you created an account using Twitter, your entries are still valid, and you can still access Lottery + Rush with Facebook or LinkedIn.

Hi Bob! We are so sorry to hear this news. Please send us a PM so we can assist you with your tickets. We hope you have a full and speedy recovery.

BroadwayRox3588 said: "Anyone else not able to get tickets right now? I keep getting the following message:

"We're sorry. We were unable to extend the time allowed for you to complete your order. Please try again.""

Sorry, you're experiencing issues. We just tried to send you a DM but that feature isn't activated for your BW account. Can you please email us at feedback@telecharge.com so we can look into what's going on?

Sorry about that! Please email us at feedback@telecharge.com and we'll look into this right away.

Hadas

Hi there

I'm sorry you're experiencing this. Can you shoot a quick email to feedback@telecharge.com? We want to look into this and help you complete your purchase.

We're performing some maintenance on our website, so while you can browse for tickets, you can't purchase at the moment. We apologize for this inconvenience, but we'll be back up and running at 100% later today!