#1
Posted: 10/23/04 at 9:18pm
In an attempt to bring some culture to this board - heh - anyone care to share any interesting customs from foreign countries? Just a thought because of an article that was published in The Globe & Mail today in its cover story about how basically the Chinese are taking over the world (Yay us!), and Westerners' need to adapt to be successful in a Chinese market. Foreign customs have always fascinated me. Bring it on!
Jan Wong's Tip Sheet
It's Autumn Moon Festival in Beijing. Someone gives you a beautifully wrapped box. You open it, right?
Wrong.
I committed that faux pas some years ago. In China, you do not open a gift in front of the giver. You open it later. By forgetting that dictum, I humiliated my friend. When I opened his present, purchased gift-wrapped, a sickening smell filled the room. The moon cakes were mouldy.
Doing business in China means mastering the etiquette. Herewith a quick tip sheet, including a step-by-step guide through the minefield known as the formal banquet, a ritual even more important than our business lunch.
SEASONED GREETINGS: Call people by title. It's Director Wang, not Ms. Wang.
NO TOUCHY-FEELY: Shaking hands is fine, but don't hug. Don't wrap your arm around the other guy. Above all, don't air-kiss. And don't bow; that's what you do in Japan, stupid.
BRING CARDS: Don't leave home without 'em, or you're nobody. Get bilingual ones printed before you leave. Ask a Canadian-Chinese friend to help you pick your name. (Mark Rowswell, the most famous Canadian in China, calls himself Da Shan, which means Big Mountain.
LOST IN TRANSLATION: If you're simply translating your name on your card remember, the surname comes first, and be careful picking characters. Say your name is Dan Brown in English. Without help, you could end up choosing something like "Bun Dawn." Bun Dawn is a pun for Stupid Idiot.
DON'T GO SINGLE-HANDED: Give and receive business cards with two hands. One hand is very rude.
GIVE MODESTLY: To receive a gift - see above. If you give one, don't buy anything that might be construed as a bribe. Give a bulky Canadian sweater or an Inuit carving. It's undignified for an official to receive a gift directly. Unless it's a formal presentation, mention it to him, but hand it to his driver or assistant. And remember the two-handed approach.
PERFECT TIMING: Don't be late, ever. Leave early for appointments because you will get stuck in traffic. At banquets, arrive 10 minutes early if you are the host. If you are the guest of honour (GH), do not arrive early. But do not arrive more than five minutes late.
SITTING PRETTY: The host or GH - whoever is highest ranked - sits facing the door. The GH sits to the host's right. The next most important guest sits to the host's left. The host's spouse or most important underling sits opposite the host. After that, seating order isn't significant.
RAISING A GLASS: The host starts the dinner with a toast, even using tea. Say something like: Welcome, thanks for coming, here's to friendship, etc. If the host forgets, no one will start eating. The GH ends the dinner with a toast. Says thanks, time to go home, wonderful getting together, etc. After the formal toast, the GH suggests one final bottoms-up to polish off all remaining alcohol, GH then leaves, If GH doesn't leave, no one else will.
FOOD CHAIN: Never start eating until the most important guest takes a mouthful. Spin the lazy Susan around to offer the first taste to the GH. Then spin food around to the second-most important guest. After than the order doesn't matter. Gender is irrelevant. And eat lightly. Take one piece. When everyone has had a shot, you may take a second piece. Never take more than your portion, one bit at a time.
TALKING POINTS: The GH does all the talking for his company. Junior associates listen. Don't make fun of the government. Don't call Taiwan a country. (It's a Chinese province, got that?) And don't talk business. You may bring up your pending deal at the very end, in a vague way. But dinner is not the time to negotiate.
DON'T WORRY: If you mess up, the Chinese are quite forgiving. They realize that Westerners are ignorant barbarians and bereft of good manners.
Jan Wong's Tip Sheet
It's Autumn Moon Festival in Beijing. Someone gives you a beautifully wrapped box. You open it, right?
Wrong.
I committed that faux pas some years ago. In China, you do not open a gift in front of the giver. You open it later. By forgetting that dictum, I humiliated my friend. When I opened his present, purchased gift-wrapped, a sickening smell filled the room. The moon cakes were mouldy.
Doing business in China means mastering the etiquette. Herewith a quick tip sheet, including a step-by-step guide through the minefield known as the formal banquet, a ritual even more important than our business lunch.
SEASONED GREETINGS: Call people by title. It's Director Wang, not Ms. Wang.
NO TOUCHY-FEELY: Shaking hands is fine, but don't hug. Don't wrap your arm around the other guy. Above all, don't air-kiss. And don't bow; that's what you do in Japan, stupid.
BRING CARDS: Don't leave home without 'em, or you're nobody. Get bilingual ones printed before you leave. Ask a Canadian-Chinese friend to help you pick your name. (Mark Rowswell, the most famous Canadian in China, calls himself Da Shan, which means Big Mountain.
LOST IN TRANSLATION: If you're simply translating your name on your card remember, the surname comes first, and be careful picking characters. Say your name is Dan Brown in English. Without help, you could end up choosing something like "Bun Dawn." Bun Dawn is a pun for Stupid Idiot.
DON'T GO SINGLE-HANDED: Give and receive business cards with two hands. One hand is very rude.
GIVE MODESTLY: To receive a gift - see above. If you give one, don't buy anything that might be construed as a bribe. Give a bulky Canadian sweater or an Inuit carving. It's undignified for an official to receive a gift directly. Unless it's a formal presentation, mention it to him, but hand it to his driver or assistant. And remember the two-handed approach.
PERFECT TIMING: Don't be late, ever. Leave early for appointments because you will get stuck in traffic. At banquets, arrive 10 minutes early if you are the host. If you are the guest of honour (GH), do not arrive early. But do not arrive more than five minutes late.
SITTING PRETTY: The host or GH - whoever is highest ranked - sits facing the door. The GH sits to the host's right. The next most important guest sits to the host's left. The host's spouse or most important underling sits opposite the host. After that, seating order isn't significant.
RAISING A GLASS: The host starts the dinner with a toast, even using tea. Say something like: Welcome, thanks for coming, here's to friendship, etc. If the host forgets, no one will start eating. The GH ends the dinner with a toast. Says thanks, time to go home, wonderful getting together, etc. After the formal toast, the GH suggests one final bottoms-up to polish off all remaining alcohol, GH then leaves, If GH doesn't leave, no one else will.
FOOD CHAIN: Never start eating until the most important guest takes a mouthful. Spin the lazy Susan around to offer the first taste to the GH. Then spin food around to the second-most important guest. After than the order doesn't matter. Gender is irrelevant. And eat lightly. Take one piece. When everyone has had a shot, you may take a second piece. Never take more than your portion, one bit at a time.
TALKING POINTS: The GH does all the talking for his company. Junior associates listen. Don't make fun of the government. Don't call Taiwan a country. (It's a Chinese province, got that?) And don't talk business. You may bring up your pending deal at the very end, in a vague way. But dinner is not the time to negotiate.
DON'T WORRY: If you mess up, the Chinese are quite forgiving. They realize that Westerners are ignorant barbarians and bereft of good manners.
"It's not always about you!!!" (But if you think I'm referring to you anyway, then I probably am.)
"Good luck returning my ass!" - Wilhemina Slater
"This is my breakfast, lunch and f***ing dinner right here. I'm not even f***in' joking." - Colin Farrell
"Good luck returning my ass!" - Wilhemina Slater
"This is my breakfast, lunch and f***ing dinner right here. I'm not even f***in' joking." - Colin Farrell
Updated On: 10/23/04 at 09:18 PM