A note about refunds - Outrageous. — Page 2

I just got this email from Telecharge confirming that they DO in fact refund service charges:


"Dear Telecharge.com Patron:

You are receiving this email because you have ordered tickets for THE SEAFARER at the Booth Theatre for a performance on Tuesday November 13, 2007. We apologize for the inconvenience, but these performances have been canceled due to a strike by the stagehands union. We remain committed to negotiate 24/7 with the stagehands union to resolve this dispute in order to turn the lights back on Broadway as soon as possible.

We would be pleased to assist you in obtaining tickets for an alternate performance. To arrange for tickets please visit our web site, www.telecharge.com or call 212-239-6200. In addition, we will be crediting your account for your tickets (including all service charges) within two business days of the performance."

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Thank God I was able to purchase my tickets directly at the box ofice.

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I actually got an e-mail from Ticketmaster stating that my show tomorrow (Tues) was cancelled, and to expect a refund within
7-10 days. I am only surpised, because their customer service usually stinks.

Not sure if anyone else noticed, but Ticketmaster IS refunding the total ticket price, incl the processing fee.

The processing fee is being credit back as a separate refund.

I was refunded $63 for my "Wicked" ticket, plus another refund of $3.10.

TDF refunded us 100% for our pair of Grinch tickets for last night, $3 handling fee and all. So no crying children here...

Well it is nice to see that the article was incorrect.