Advice on TDF tix pick-up

Just wondering if folks here can tell of their experience:

Ill be in town around 3pm today to see a show- curtain is at 8pm. Tix purchased thru TDF. When’s the earliest I can go to the BO to pick up the tix at WC?

Thx!

Updated On: 1/25/19 at 09:53 AM

Several times, an hour before was still too early!

On the TDF site they say 30 minutes before the performance and no other time.

I have been told both after 5:00 or 30 minutes before curtain. I usually just pick them up on the way in. I don't like carrying my tickets around if i don't have to. The few times I went early to get them I knew I might get to the theater just before curtain.

Updated On: 1/25/19 at 10:34 AM

If there's some reason you want them earlier, I've had success picking up as early as the 11 AM. I've found it depends on whether the listing is still on TDF; if it's not, the B.O. may have gotten the manifest and allocated the tickets already.