I've seen Hugh four times in "Phantom". I've never really agreed with his characterization, because I think he usually played the Phantom as too stand-offish. However, I think he nailed it perfectly at the 25th anniversary.
I would have loved to meet Hugh backstage when I was in NY helping out after Sandy. Unfortunately, I didn't have time to arrange it, because I didn't have any warning that I'd be off the two evenings that I got to see the show. I've heard that he's a great guy, and he's a real animal lover, so that makes him ok by my standards.
One thing I'm finding especially interesting on this thread: It's the guys (at least judging from their pictures and screen names) who are mostly the ones who think that Hugh is crush material, unlike some of the other Phantoms. Gerard Butler and John Cudia, for example, are two that have us (straight) females squealing. Still, I'd love to meet Hugh because he appears to be a lot of fun.
You alone can make my song take flight.