Featured Actor Joined: 6/24/07
Does anyone know if there is a way to view the show without their player?
Understudy Joined: 4/23/11
Understudy Joined: 12/31/69
I was just going to ask the same thing... Sigh
My friend who goes to uni in the UK said his started working after moving countries (It didn't work in Australia, tried with multiple ISPs and OSs).
I mean, it doesn't work for me. But maybe this indicates one of the solutions (moving countries .
Broadway Legend Joined: 12/31/69
Good tip! lol. I am kinda surprised they still haven't worked this out... On the positive, my VOD version is still working despite being past the 30 day expiry so maybe they've kept it up for now...
Understudy Joined: 4/23/11
how do i get them to give me the VOD version if I got the HD one?
Broadway Legend Joined: 5/28/05
Complain and they will offer it to you. At least you will get to see it then, and it really is an amazing production. I think I like it better than the original. I just wish they'd fix this damn problem.
My friend posted on their wall about the problem and they kicked him out of the facebook site.
I seriously hate this company, hate hate hate.
Happy that I have my refund, but pissed off that I can't get the HD download when they claim to offer it...wish they would collapse and another company could release it on DVD <_<.
Also annoys me how they keep saying it affects only a 'small amount of users'.
They just released an update to the player, and now the show is actually downloading! I'm so excited!
Understudy Joined: 4/23/11
did it play?
edit: how did you get the update?
Updated On: 5/22/11 at 05:46 PM
It does play, but sometimes it stops and you have to skip a couple of seconds.
Understudy Joined: 4/23/11
Understudy Joined: 4/23/11
http://www.digitaltheatre.com/player/DigitalTheatrePlayer.air'/
There!
Understudy Joined: 4/23/11
thanks for the link, but even with the update the HD version doesn't play.
THIS IS SO ANNOYING!
Well...for anyone with standard edition, it totally works.
Well, I would be careful about saying it works for everyone with the SD version....it's possible it works for you but not others.
Broadway Legend Joined: 7/30/09
That links isn't working for me, which is disappointing because I did buy the standard version.
Understudy Joined: 4/23/11
refresh the page, that worked for me
I got a mac if that has anything to do with it.
Understudy Joined: 4/23/11
i guess if the standard is now working, maybe the HD will work soon? (he said hopefully)
I believe the player runs on AIR, which would involve Flash, no? I might suggest that those with issues try updating their Flash Players and see if that helps. I'm not familiar with their player, so this is really just a shot in the dark. Hope it might be helpful!
Understudy Joined: 4/23/11
but would that help with the HD version?
Understudy Joined: 12/31/69
UGGGGH Well that link doesn't even load for me--it says Disallowed Key Characters--I tried on different computers, different browsers, refreshing. Booo.
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