PLAZA SUITE Postponed to Spring 2021 — Page 2

RWPrincess said: "I've started a credit card dispute. As much as I want to see this, it seems this production never sold out so I'm hopeful I'll be able to re-purchase cheaper tickets closer to the actual performance dates.

I wonder if SJP and Matthew Broderick are aware of what is going on with ticket refunds? She seems very fan friendly on Instagram and I doubt she'd approve of something like this happening with a show with her name attached to it."

actually SJP has been pretty quiet on her IG lately. I was wondering what was going on. I’m sure they’re aware of the practices but it’s not their money and they don’t have control over that. It’s unfortunate but I guess that’s business.

i just got the infamous email about my new show date next May 8th with the same seats . Isn’t that very white of them. They’re holding my money for a year and not even courteous enough to offer an upgraded seat? I wasn’t going to dispute my credit card but now they’ve pissed me off royally so I think I’ll follow up with my cc company.


After all this bs, I’m not that excited to see the production anymore. Not a reflection on the stars because I love them both, but the rest of it is trash.

Jordan Catalano said: "White of them?"

I think he means “as in ‘entitled’...”

Wait, what does race have anything to do with holding tickets? I am genuinely confused here.

You notice there is no mention of refund. They provide a phone # that’s virtually impossible to get through in the hopes you get frustrated and accept the exchange.

Seriously.

JSquared2 said: "MCW1227 said: "It’s old term used when entitled rich people treat others like they are beneath them."

So then I imagine you're also fine when other racistsuse terms like ":how ghetto of them"?"

Sorry, I’ve never heard that term used when referring to entitled rich people.

I emailed NYC Dept of Consumer Affairs and they've already replied to me with a form to fill out. Maybe if enough of us do it, the theater will take notice. The email is my earlier post in this thread.

carnzee said: "How very white of you is an old fashioned southern phrase that means "how generous/kind of you.""

Yes, but now it's said sarcastically to someone who thinks they're being generous and kind, but, in actuality, they aren't.

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Updated On: 5/15/20 at 12:34 AM

carnzee said: "How very white of you is an old fashioned southern phrase that means "how generous/kind of you.""
CT2NYC said: yes, but now it's said sarcastically to someone who thinks they're being generous and kind, but, in actuality, they aren't

CT2NYC is correct. I was born, raised, and still live in the South, 60 years. I have never heard that expression used in any way other than ironic.

Those of you who purchased the tickets for 2020 cancelled run, did you also buy the $9.99 ticket insurance (it's offered now if you book)? Do you think it makes the refunds easier from Hudson theater if the tickets are insured? I'm not aware if they offered the policy on the previous bookings.

My ticket was refunded within two days after calling the Hudson and talking to a very nice agent.

I did try to call right after I received the email letting me know that they had rescheduled my ticket for a May 2021 performance, but as others have posted, it would ring once and then go to a busy signal. When I did get through after hours to a voicemail, it told me that I could email inquiries@spectrumservicesusa.com, so I emailed my refund request to that address. The next day, I tried the line again and was placed on hold for 24 minutes, then the call failed. I tried again, and was only on hold for a few minutes. The agent promptly and courteously processed my refund request. Two days later, I received a nice email reply to my email message, and it mentioned that it looked like I had been able to get my refund taken care of already. That same day, the refund posted to my credit card.

So for those of you seeking a refund, you can try emailing to the address I mention above.