Past Dating A Ticket You Never Picked Up

Hey BWW -

I bought a TDF ticket for a play on Bway next week before realizing I have to go out of town that day. I know I could most likely past date the ticket, but my question is, is if my ticket is never picked up from the box office, will I still be able to past date it? Can I pick it up the day after the performance? (It says to pick up the ticket 30mins prior to curtain, but I will be leaving town early that afternoon).

In my 5+ years of regularly seeing shows on Bway, this has never happened to me before, and I feel like quite the dunce. Thank you!

You might need to pick it up first, though. Everytime I past date a ticket through Telecharge or Ticketmaster, I need to read them the information that's actually on the ticket. But call them first to find out.

^ I have past dated a TDF before.

You can almost always past date a TDF voucher, pending available seat(s) for your desired performance date. Word of advice: I've had much better luck doing this by contacting/going to the theatre box office as opposed to asking for assistance from TDF staff. The box office staff are always pretty accommodating. TDF'ers? It depends on who gets your request.

I once past dated Fuerza Bruta tickets 15 months later...

Please remove -- double post

Updated On: 8/24/16 at 02:10 AM

I would print out whatever info is on TDF (before it disappears) and your email confirmation just to be safe whenever you go to the box office.

To those asking, it's best to call up TDF, Telecharge, or wherever you bought your tickets to find out the policy. It's usually same day, at the discretion of the box office, etc. I tried to call to past-date In the Green recently when the seat map showed only one or two tickets left and they said no so I had to scramble to just buy a new ticket. It's not a guarantee and sometimes you have to wait until close to show time which is a hassle.