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#1

Service Fees

I try to buy from the box office whenever possible, but I got a broadway.com gift card and I just looked at the website... on a $169 ticket the fee is $64. Is this insane? I've never used broadway.com ... are they are reseller like StubHub? Even though this was a gift, it still feels really gross that so much money is wasted on a fee.

#2

Service Fees

Stubhub is not a reseller; it is a resale facilty. Broadway.com is a broker but doesn't even play the arbitrage game; they just wander over and buy the tickets their dumb customers could buy themselves.

#3

Service Fees

Broaday.com gets away with a lot just because it's the first thing that pops up on most folks Google search.




"Hey little girls, look at all the men in shiny shirts and no wives!" - Jackie Hoffman, Xanadu, 19 Feb 2008
#4

Service Fees

broadway.com is the biggest rip off there is. Their fees are totally unreasonable, and every penny spent there is a waste....espeicailly those that buy gift certiicfates there. I've never heard of someone using them that didn't have to spend a lot of their own money. I'm sure the gift giver would feel terrible if they realized how little their gift covered.






If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
#5

Service Fees

Never, ever buy from Broadway.com. They charge outlandish fees simply because they can. Go to Ticketmaster, Telecharge, or Stubhub in a pinch. Spend your gift certificate since you have it, but always stick to the source.

#6

Service Fees

I agree to never buy from Broadway.com UNLESS you're talking about Hamilton. The last 3 times I saw the show was because I bought tickets fell Broadway.com that were totally not available anywhere else. Yes the fee was ridiculous but it was still hundreds and hundreds of dollars less than what I would pay on Ticketmaster resale or stubhub. I just got a Broadway.com gift card for my birthday and I was like yeah this is gonna get set aside until the next batch of Hamilton tix are released lol.

#7

Service Fees

Broadway.com is - I assume - aimed at out of towners.

For all but newest shows / hardest tickets / I always suggest BroadwayBox.com as a reasonable starting point.

#8

Service Fees

Like the others said, Broadway.com is good only for things like Hamilton where they sometimes get tickets and resell them for less than the market is reselling them for. But otherwise they are just one of many ticket brokers who overcharge for their tickets AND add crazy "service charges" to those tickets prices as well.



There is no such thing as a "Broadway ticket gift certificate".

#9

Service Fees

I used the Star Spangled Broadway site to buy one of those 40 dollar tickets for Oslo tonight and it led me to tele charge....I don't know about y'all, but a 7 dollar service fee with a three dollar HANDLING fee is NONSENSE. Handling?? For what, emailing me my ticket?? I've used tele charge before and don't remember those fees being THAT high. So my 40 dollar ticket ended up being 50. I'm not thrilled about it, but unless I miraculously won the lottery anytime soon, that was my cheapest option.

#10

Service Fees

broadway.com was listed as an 'authorized reseller' on the Hamilton website a year ago---when tickets to new shows were put on sale during the Tonys last June/a year ago, it was impossible to get. But then, lo and behold, after all the 'normal' priced seats were sold out (i.e. under $200, only crazy 'premiere priced' seats left for hundreds upon hundreds of dollars) lo and behold: broadway.com had plenty of originally priced under $200 seats (back of orchestra) for around $250.

Yes, a steep uptick in the price. But far more reasonable than the $600 or $800 left on ticketmaster. I didn't quite understand how broadway.com beat me to all those seats, or how the producers worked it so that I, on my computer the moment more seats were available, was locked out but then stuck paying more via broadway.com....nonetheless I was glad to pay them that, and not more. Did they simply just 'buy' up tix like the rest of us - or was there an arrangement? Love to get more clarity and understanding....

#11

Service Fees

Oh also found broadway.com useful when I sat on my butt way too long re Bette/Hello Dolly tickets. I really wanted to see it before tonys and by the time I went to purchase (April?) the box office had nothing under $220 available until summer....but broadway.com had several mezzanine seats available for early June so yes, I swallowed big, paid a premium and saw it earlier as I wanted, while also buying from box office more seats for seeing again this fall....but in general, agree it is a rip off but it does have a purpose and I think provide a service....just not for a 'gift certificate' or a non-sold out show i.e. non premium seat sold out show!

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