Telecharge VS Ticketmaster

I prefer Ticketmaster, since it seems more automated and you can learn how to game the system. Like premium tickets convert to regular on schedules based on inventory, etc. I also like the idea that it is one site for buying regular and discount tickets, unlike Telecharge spinning off Telecharge Offers so people who see somewhere to put a discount code don't Google "A Doll's House Part 2 discount code" before paying $155.

Telecharge is more geared to theater, since I can look for every Saturday matinee of a show for the next two months, and see what seats they have for a single show. Ticketmaster got started for concerts and sporting events, where that is less of a thing.

But ultimately it doesn't matter. If I want to see Hamilton, I'll use Ticketmaster. If I want to see Dolly, Telecharge is fine.

For me, Ticketmaster is better, because it will show you every available seat on the seating chart for any given performance. Telecharge will only give you choices based on what the system considers the best available at the time, and, once they're sold, they'll give different options. I like having all the choices in front of me before I make a decision. Often, I'll buy tickets on Telecharge, then seats that I would have preferred will pop up. It's pretty infuriating.

Updated On: 4/22/17 at 09:23 AM

dramamama611 said: "But it doesn't really matter as shows are either on one or the other, dependent on who owns the house, I believe.

That's correct. Shubert uses Telecharge, while Jujamcyn and Nederlander use Ticketmaster. I prefer the ticket-buying experience on Ticketmaster, though, so it's unfortunate for me that Shubert, the most prolific organization, doesn't use it.

Updated On: 4/22/17 at 10:03 AM

ArtMan said: "Ticketmaster has recently changed their map/seat function for at least concerts. I'm finding it harder to find the option of which seats are available (on the map) for upcoming concerts. As far as which one I prefer I would say Telecharge. Their fees are not as high and their customer service, on average, is better than Ticketmaster.



Their fees are about the same though, I prefer to buy through ticketmaster. Much easier and you pick your seats.

clb10162 said: "muscle23ftl said: "ArtMan said: "Ticketmaster has recently changed their map/seat function for at least concerts. I'm finding it harder to find the option of which seats are available (on the map) for upcoming concerts. As far as which one I prefer I would say Telecharge. Their fees are not as high and their customer service, on average, is better than Ticketmaster.



Their fees are about the same though, I prefer to buy through ticketmaster. Much easier and you pick your seats."



Actually, their fees are not the same. Ticketmaster fees depend on the ticket price; the higher the ticket price, the higher the fees. For "Hamiton," for example, the fees for the more expensive seats can run into hundreds of dollars. Telecharge charges the same fee for all seats, no matter what the face value of the ticket.



"

Telecharge started charging lower fees for tickets under $50 a couple of months ago.

Also, all shows hold back seats so it's not the ticket seller's fault that new seats pop up closer to the performance.

I don't like that Ticketmaster encourgages people to resell tickets for a profit and that Ticketmaster increases that resell price so that they can make even more off those tickets.

Updated On: 4/22/17 at 04:49 PM

Telecharge is more corrupt. When theatres release seats to the general public Telecharge puts their website on a hold so you cant buy the seats but in the meantime some of the managers up there are busy buying the tickets for Brokers. Its been going on for years. Don't know how they get away with it, but they do

The user interface on Ticketmaster is 10,000 times better than Telecharge.

Telecharge has the better customer service.

Ticketmaster has the resale function, which can be useful if your plans change and you simply need to sell your tickets. Also, like haterobics said, the old ticket is voided and you get a newly generated barcode, allowing you to feel 100% confident you will get into the show with no problems.

My biggest issue with ticketmaster was raised earlier by Artman. The change has been horrible.

"Ticketmaster has recently changed their map/seat function for at least concerts. I'm finding it harder to find the option of which seats are available (on the map) for upcoming concerts. "